Browsing by Author "Ntayi, Joseph M."
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Item The Adoption of Management Controls From A Complex Adaptive Systems Perspective(International Journal Vallis Aurea, 2021) Mandre, Joshua; Kagaari, James; Kabagambe, Levi; Ntayi, Joseph M.The purpose of this paper is to investigate whether self-organization predicts of adoption of management controls in manufacturing firms. The study employed the lens of complex adaptive systems theory to investigate the research question. The study used a cross-sectional survey to collect data from 202 manufacturing firms with the use of a multi-dimensional self-administered questionnaire Data were analyzed quantitatively using PLS-SEM. The findings indicate a positive relationship between innovativeness, emergence and adoption of management controls. The hypothesis for networks of interaction was not supportedItem Board role performance in service organisations: the importance of human capital in the context of a developing country(Social Responsibility Journal., 2014) Nkundabanyanga, Stephen K.; Balunywa, Waswa; Tauringana, Venancio; Ntayi, Joseph M.The purpose of this paper is to draw from multiple theories of upper echelons, stakeholder, agency, resource-based view and stewardship to establish the extent to which human capital (other than that of the board itself) in service organisations affect board role performance in those service sector firms. Design/methodology/approach – This study is cross-sectional and correlational. Analyses are conducted using SPSS and Analysis of Moment Structures software on a sample of 128 service firms in Uganda. Findings – Findings reveal that dimensions of employee safety, entrepreneurial skills, entrepreneurial development, employee welfare and employee relations fit the model of human capital and predict up to 69.1 per cent of the variance in board role performance. The results of this study reveal that board role performance is affected by prior decisions, for example, to invest in corporate social responsibility (CSR) activities, targeting employees that augment firm characteristics like existence of appropriate human capital. Essentially, an improvement in the quality of human capital explains positive variances in board role performance. Research limitations/implications – Cross-sectional data do not allow for testing of the process aspect of the models; however, they provide evidence that the models can stand empirical tests. Additional research should examine the process aspects of human capital and board role performance. Practical implications – Most companies in developing nations have relied on normative guidelines in prescribing what boards need to enhance performance, probably explaining why some boards have not been successful in their role performance. This research confirms that appropriate human capital, which can be leveraged through CSR ideals of employee safety, recognition, welfare and training in entrepreneurship, consistent with the stakeholder theory, can facilitate the board in the performance of its roles. In the developing country context, organisations’ boards could use these findings as a guideline, that is, what to focus on in the context of human capital development in organisations because doing so improves their own role performance. Originality/value – This study is one of the few that partly account for endogeneity in the study of boards, a methodological concern previously cited in literature (Bascle, 2008; Hamilton and Nickerson, 2003). Empirical associations between board role performance and organisational performance would not be useful unless we are able to grasp the causal mechanisms that lie behind those empirical associations (Hambrick, 2007). Thus, this study contributes to literature that tries to account for variances in board role performance and supports a multi-theoretical approach as a relevant framework in the study of human capital and board role performance.Item Building psychological contract: the role of leader member exchanges(Emerald Group Publishing Limited, 2016) Kasekende, Francis; Munene, John C.; Ntayi, Joseph M.; Ahiauzu, AugustineThe purpose of this paper is to address the building blocks for psychological contract among public institutions in Uganda by investigating the mediation effect of leader-member exchanges (LMX) in the relationship between perceived environmental dynamism and psychological contract. Design/methodology/approach – The authors use structural equation modelling (AMOS) to investigate the hypotheses. Findings – LMX is a significant mediator in the association between generational work values and psychological contract and technological advancement and psychological contract among employees in public institutions in Uganda. Practical implications – At commissions and agencies level, generational work values and technological advancement seem to create better effects on employee-employer unwritten expectations and obligations when they go through LMX. This has important implications for the investment in and outcomes of these LMX endeavours from both the employer and the employee. Originality/value – The study is one of the pioneers to demonstrate that the presence of LMX reflected in the form of a dyadic relationship helps to extend the positive effects generational work values and technological advancement have on psychological contract.Item Can reflection boost competences development in organizations(European Journal of Training and Development, 2015) Nansubuga, Florence; Munene, John C.; Ntayi, Joseph M.The purpose of this paper is to examine the gaps in some existing competence frameworks and investigate the power of reflection on one’s behavior to improve the process of the competences development. Design/methodology/approach – The authors used a correlational design and a quasi-experimental non-equivalent group design involving a baseline assessment (pre-test) of participants’ ability to reflect on their actions instead of applying the standardized competences. Participants were placed in a treatment group and control groups. The treatment group was exposed to a coaching intervention in reflection and operant competence development. Six months later, the authors conducted post-test assessment to assess effect size caused by the coaching intervention regarding the treatment group’s ability to reflect and transform standardized competences into operant competences. Findings – The results showed that reflection and operant competences correlates significantly. Second, there was a larger effect size between the pre-test and post-test assessment results for the treatment group implying change in reflective practice and acquisition of operant competences. Practical implications – The results demonstrated the need to utilize reflection as a component that will add value to the existing competence frameworks. Originality/value – The research adds value to the existing competence development frameworks by introducing reflective practice among managers to create competences that are compatible with the operational context.Item Collaboration Arrangements, Internet Technologies and Physical Distribution Service Quality(Universal Journal of Management and Social Sciences, 2012) Friday, Derek; Ntayi, Joseph M.; Muhwezi, Moses; Eyaa, Sarah; Tukamuhabwa, BenjaminThe paradigm shift from traditional collaborations to E-collaborations is due to the continued developments in internet enabled communication technologies and globalization trends that have complicated supply chain management operations. Because of the dynamic environment and the need for firms to remain competitive, this study focused on establishing the significance of introducing internet technologies to increase the effect of collaboration arrangements on physical distribution service quality. Data was collected from 270 manufacturers and distributors in Kampala District and analysed using SPSS. The findings revealed that Internet technologies have a more significant relationship on collaboration arrangements than Physical Distribution Service Quality. The study also makes numerous contributions through identification of the internet technologies as an intervening variable and also provides practical implications on how to apply internet technologies in collaboration arrangements to improve PDSQ in Uganda’s’ beverage industry.Item Collaborative Relationships and SME Supply Chain Performance(World Journal of Entrepreneurship, Management and Sustainable Development, 2010) Eyaa, Sarah; Ntayi, Joseph M.; Namagembe, SheilaSMEs especially those in developing countries face a number of challenges that affect their performance and survival in the long run. One of the challenges that has not been widely explored is that of SME supply chain performance. This study attempts to examine the relationship between collaborative relationships and SME supply chain performance in Uganda. SME supply chain performance is an important area because SMEs account for a large percentage of the private sector. Our study established that collaborative relationships explained 29.5% of the variation in SME supply chain performance. Information sharing and incentive alignment were found to be significant predictors of SME supply chain performance while decision synchronization was not a signification predictor. These findings are important and raise implications for theory and managers of SMEs in Uganda.Item Communication Practices and Quality Service Delivery Tradition: Uganda’s Local Government Perspective(International Journal of Innovation and Applied Studies, 2013) Musenze, Ibrahim Abaasi; Munene, John C.; Ntayi, Joseph M.This study examined the relationship between communication practices (formal and informal) and quality service delivery in Uganda’s local Governments. The study findings are derived from a sample of 212 Local Governments in Uganda. Service delivery recipients - Heads of department and sectors comprised the unit of inquiry whose responses were aggregated to Local Government level, which formed the unit of analysis. Questionnaires were used to collect data from the respondents. Data analysis involved running correlations and regressing communication practices (formal and informal) on quality service delivery. The findings revealed that both formal and informal communication practices positively and significantly predicted quality service delivery in Uganda’s Local Governments. The major study implication is that Local Government authorities need to focus and reform communication practices for delivery of quality services to the people. The study was however, limited by the fact that it relied only on cross-sectional research design and only utilised a single methodological approach. The study offers empirical evidence on the sparsely investigated public sector. The evidence indicates the immense role of both formal and informal communication practices on quality service delivery in the Uganda’s Local Governments.Item Competitive advantage: mediator of intellectual capital and performance(Journal of intellectual capital., 2011) Kamukama, Nixon; Ahiauzu, Augustine; Ntayi, Joseph M.The purpose of this paper is to examine the mediating effect of competitive advantage in the relationship between intellectual capital and financial performance in Uganda’s microfinance institutions. The major aim is to establish the role of competitive advantage in the relationship between intellectual capital and firm performance. Design/methodology/approach – The paper adopts MedGraph program (Excel version), Sobel tests and the Kenny and Boran approach to test for mediation effects. Findings – Competitive advantage is a significant mediator in the association between intellectual capital and financial performance and boosts the relationship between the two by 22.4 percent in Ugandan microfinance institutions. Further findings confirmed a partial type of mediation between the intellectual capital, competitive advantage and financial performance. Research limitations/implications – Only a single research methodological approach was employed and future research through interviews could be undertaken to triangulate. Furthermore, the findings from the present study are cross-sectional. Future research should be undertaken to examine the mediation effects studied in this paper across time. Practical implications – In order to have a meaningful interpretation of the results of the relationships between study variables, it is always vital to assess the role of the third variable (competitive advantage) in the relationship. This enables practitioners and scholars to comprehend and make legitimate decisions and conclusions that can foster business growth. Originality/value – This is the first study that focuses on testing the mediating effect of competitive advantage on the relationship between intellectual capital and financial performance in Ugandan mmicrofinance institutions.Item Compliance to Acts, Rules and Regulations: Evidence from Sub-Saharan Africa(Journal of Public Procurement, 2016) Mbago, Musa; Ntayi, Joseph M.; Muhwezi, MosesThe purpose of the study is to develop and test an integrated compliance model using constructs derived from the legitimacy, deterrence, institutional and stewardship theories. A Cross-sectional survey design was used to collect data from a sample of 97 out of the population of 129 Procuring and Disposing Entities which are regulated by the Public Procurement and Disposal of Assets Authority Act (PPDA). Measurement items were derived from a critical review of literature and found to be both valid and reliable with Cronbach Alpha coefficient of 0.7. The findings reveal that legitimacy and stewardship behavior are significant predictors of compliance to the PPDA Act, Rules and Regulations. We therefore recommend that Procuring and Disposing Entities should continue legitimizing the procurement law through involvement of all stakeholders and promote stewardship behaviors among public employees.Item Contract Enforcement ICBE policy BRIEF in Ugandan Business Transactions: The Case of Small and Medium Enterprises(Trust Africa, 2013) Ntayi, Joseph M.; Rooks, Gerrit; Eyaa, Sarah; Zeija, FlavianThis study examines the extent to which small and medium sized business in Uganda use formal agreements when purchasing supplies. It also looks at the dispute resolution mechanisms the SMEs use when suppliers do not honour their contractual obligations to deliver supplies on time. The paper is based on a survey with a sample of 422 Ugandan Small Scale Businesses and 417 medium enterprises. The businesses surveyed were drawn from manufacturing, construction, hotels and restaurants, education, wholesale and retail trade sectors. Respondents were managers who deal with the purchasing function within their businesses. Data were collected using a questionnaire which was made up of both closed and open-ended questions to corroborate responses from respondents.Item Corporate governance, ethics, internal controls and compliance with IFRS(Journal of Financial Reporting and Accounting, 2018) Nalukenge, Irene; Nkundabanyanga, Stephen K.; Ntayi, Joseph M.Purpose – The purpose of this paper is to establish the relationship between corporate governance, ethical culture, Internal Controls over Financial Reporting (ICFR) and compliance with International Financial Reporting Standards (IFRS) by microfinance institutions (MFIs). Design/methodology/approach – This is a cross-sectional survey based on a sample of 85 MFIs in Uganda. Hypotheses were tested using partial least squares (PLS) analysis technique. An unweighed IFRS compliance index to capture the level of compliance with IFRS was constructed. Yet to capture corporate governance, ethical culture and ICFR variables, the perceptions of top management of MFIs have been taken into consideration. Findings – Corporate governance, ethical culture and ICFR, each makes a significant contribution to compliance with IFRS. Also both corporate governance and ethical culture are significantly associated with ICFR. However, compliance with IFRS by MFIs is better enhanced by corporate governance and ethical culture through ICFR. Research limitations/implications – Results support the idea that in terms of agency and virtue ethics theories, the board should support ICFR to minimize egocentric managers and other employees and also inculcate an ethical culture to achieve better compliance with IFRS because corporate governance and ethical culture are associated with sound ICFR which in turn lead to compliance with IFRS. Practical/implications – Boards of MFIs should encourage investments that improve ICFR. At the same time, regulators should ensure that boards are composed of members with financial expertise, with no conflict of interest and introduce mechanisms that encourage boards to perform their roles. Originality/value – The study contributes towards a methodological position by showing that the behavioural perspective of corporate governance can be an alternative to the boards’ structural variables in investigating compliance with IFRS. A direct association of ethical culture and compliance with IFRS and an indirect association through ICFR can be envisaged.Item Critique does not equate to rebellion: Positive deviance and entrepreneurial networking among small and medium enterprises in Uganda(African Journal of Business Management, 2019) Mayanja, Samuel; Ntayi, Joseph M.; Munene, J. C.; Wasswa, Balunywa; Kibirango, Moses M.This paper examines the relationship between positive deviance and entrepreneurial networking among small and medium enterprises (SMEs). Using a mixed method approach combined self-administered questionnaires and interview guide covering 228 SMEs in Uganda, the cross-sectional nature of this study revealed key nuances about SMEs. The research findings confirmed a significant positive relationship between positive deviance and entrepreneurial networking among SMEs in Uganda. The findings also revealed that: SME owner/ managers should create enabling environment for people with divergent views to interact with each other to innovate new practices, such as accessing resources from the networks; managers should initiate new policies for error management to allow employees room to learn from mistakes; managers should acquire new skills of leadership skills to manage and utilize the knowledge and skills of positive deviants. This research therefore contributes to existing scholarship by providing nuances in the study of positive deviance and entrepreneurial networking among SMEs in Uganda through employing a complexity approach that transcends previous academic focus on social network theory.Item Does Business Process Reengineering Perform in a Third World Setting? A Qualitative Perspective(Journal of Economics and Sustainable Development, 2018) Nkurunziza, Gideon; Ntayi, Joseph M.; Kaberuka, Will; Munene, J. C.The purpose of this paper is to examine the perceived predictors that explain business process reengineering performance in a third world context using evidence from Uganda’s microfinance institutions.This study uses a narrative case study methodology conducted using qualitative data collection technique specifically the appreciative inquiry. We used QSR NVivostatistical package version 9 to analyze qualitative data. Business process reengineering being an evolving phenomenon, there superficial empirical studies exploring the theoretical explanation of business process reengineering performance in a third world perspective. The study provides novel insights of business process reengineering performance from a Uganda’s microfinance institutions as one of the third world countries using complexity theory.Methodological, theoretical, managerial and policy implications herein play pivotal role in bridging the knowledge gap that exists in microfinance institutions.Item Does responsibility accounting in public universities matter?(Cogent Business & Management, 2016) Owino, Philip; Munene, John C.; Ntayi, Joseph M.Responsibility accounting is an administrative accounting method that measures the results of each responsibility centre. The concept of responsibility accounting is vested in costs and revenues performance. Managers are evaluated based on what is under their control. Hence, the purpose of this paper is to examine if responsibility accounting matters in Ugandan public universities. The paper adopted a cross-sectional survey that included both quantitative and qualitative approaches to find out if responsibility accounting matters. The qualitative data supplement quantitative data. The findings indicate that there is a system of responsibility accounting. Costs and revenues are managed at respective departments. Heads of department have authority to manage their budget-allocated estimates. They are responsible for their decisions against their budgets or votes. Costs and/ or revenues are accumulated and reported upward from departments and faculties to university authorities. This study signifies that responsibility accounting follows hierarchical patterns in public universities.Item Ecologies of innovation among small and medium enterprises in Uganda as a mediator of entrepreneurial networking and opportunity exploitation(Cogent Business & Management, 2019) Mayanja, Samuel; Ntayi, Joseph M.; Munene, J. C.; Kagaari, James R. K; Waswa, BalunywaResearchers have noted a significant body of knowledge on the role of small and medium enterprises (SMEs) in both advanced and transition economies. Previous studies on opportunity exploitation have explored a range of predicator variables, including: information asymmetry, prior knowledge, experiential learning, personality traits, and social networks, while ignoring ecologies of innovation (Dimov, 2010; Kuckertz, Kollmann, Krell, & Stöckmann, 2017). Ecologies of innovation (EoI) involve the interaction of individuals in creating the knowledge needed for value creation in any business. Ecologies of innovation transform emergent, tacit knowledge at their boundaries so that employees on all sides can appreciate the collective enterprise of innovation, and how their different knowledge fits in (Schmidt, Müller, Ibert, & Brinks, 2018). Knowledge workers in ecologies of innovation can generate intense, often intuitive ways of opportunity exploitation (Acton, Foti, Lord, & Gladfelter, 2019). This study intends to bring out this oversight into view that ecologies of innovation were left out as a mediator, yet there is no way you can exploit an opportunity without ecologies of innovation. In this study, we posit that ecologies of innovation mediate the relationship between entrepreneurial networking and opportunity exploitation.Item Ecologies of innovation as a mediator between nexus of generative influence and entrepreneurial networking among small and medium enterprises in Uganda(10.1080/08276331.2020.1764731, 2020) Mayanja, Samuel; Ntayi, Joseph M.; Munene, J. C.; Wasswa, Balunywa; Kagaari, James R. K.This paper examines the mediating role of ecologies of innovation in the relationship between nexus of generative influence and entrepreneurial networking among small and medium enterprises (SMEs) in Uganda. A cross sectional survey design using quantitative approach was employed in this study. Data were collected with the help of self-administrated questionnaire from 228 SMEs. Systematic random sampling technique was used. Multiple regression data were analyzed with the help of SPSS software. The results indicated that ecologies of innovation fully mediates the relationship between nexus of generative and entrepreneurial networking. The data was cross sectional in nature, thus limiting monitoring changes in resources accessed from entrepreneurial networks by entrepreneurs over time. The implications are that, policy makers and managers of SMEs should pay more attention to the role of nexus of generative influence in creating ecologies of innovation, conducive environment for employees to interact with mutual influence to advance creativity and innovation that enhance increased access to resources from entrepreneurial networks. The study of nexus of generative influence, ecologies of innovation and entrepreneurial networking using complexity theory among SMEs in Uganda is a contribution to literature.Item Energy poverty in Uganda: Evidence from a multidimensional approach(Energy Economics, 2021) Ssennono, Vincent Fred; Ntayi, Joseph M.; Buyinza, Faisal; Wasswa, Francis; Manjeri Aarakit, Sylvia; Ndatira Mukiza, ChrisEnergy poverty measurement has taken various approaches with the most preferred being Multidimensional in nature. This paper augments the multidimensional energy poverty measurement to estimate a national multidimensional energy poverty index for Uganda. It applies the M-Gamma method on data from the 2018 National Electrification Survey (NES) which captures various aspects of energy poverty. Results show that, 66% of Ugandans are multidimensionally energy poor, 33% are severely energy poor and the average deprivation score is 51%. The multidimensional energy poverty index for Uganda (MEPI-U) is estimated at 0.33. Implying that, the proportion of the population that is multidimensionally energy poor is deprived in five or more indicators at the same time. This paper’s computed MEPI-U suggests that, exclusion of context specific indicators over estimates multidimensional energy poverty. Further, results show that energy poverty does not follow a uniform distribution, the M-Gamma approach reveals high inequality distribution by residence, gender and regional location. Policies that seek to alleviate the energy deficit in Uganda should be multidimensional, comprehensive and should take into account energy poverty differences across subgroups. Affirmative action interventions targeting the rural areas should continue to be prioritized.Item The entrepreneurial ecosystem quality for sustainable franchising Mediating effects of public–private–partnership (PPP) support in Uganda(World Journal of Entrepreneurship, Management and Sustainable Development., 2019) Mutumba, Abbey; Ngoma, Mohammed; Munene, J. C.; Ntayi, Joseph M.The purpose of this paper is to establish the mediation effects of public–private–partnership (PPP) on the association between complementary entrepreneurial networking and the entrepreneurial ecosystem quality for sustainable franchising. Design/methodology/approach – A structured questionnaire was used to collect this study’s qualitative data from a study population of sub-franchisor organizations in Uganda. Statistical techniques were used to analyze the data. Findings – Part of the authorized distributors’ mutually beneficial networking is directly connected to multi-actor networks that continuously simplify their local access to affordable franchise financing, mentors and supportive leaders. Also, the same association is mediated through PPP supported franchise-business information and widely appealing awards to be won. Research limitations/implications – One of the areas for further study is a related study on the moderating effects of the PPP support in another developing country, which is clarified in this study. Originality/value – The complexity theory has provided an explanation of the entrepreneurial ecosystem quality for sustainable franchising across the rural and urban markets in an African country.Item Entrepreneurial mindset: Examining the contribution of deliberative and implemental mindsets to SME internationalization(Journal of Small Business Strategy, 2021) Ahimbisibwe, Godwin M.; Ntayi, Joseph M.; Ngoma, Muhammed; Bakunda, Geoffery; Munene, John C.; Esemu, TimothyThe purpose of this study was to establish the contribution of deliberative mindset and implemental mindset to SME (small and medium enterprises) internationalization. This study employed cross-sectional and correlational research designs. Data were collected through a questionnaire survey of exporting SME owners and managers. Data was analyzed with the help of Statistical Package for Social Sciences (SPSS) and SmartPLS. Results suggest that implemental mindset significantly contributes to variances in SME internationalization unlike deliberative mindset. The findings in this study imply that increased levels of internationalization among SMEs in a developing country like Uganda can be achieved by those managers and owners who possess an implemental mindset. This study provides initial empirical evidence of the contribution of deliberative and implemental mindsets to SME internationalization using evidence from Uganda – a developing country.Item Ethical Work Climate and Ethical Attitudes of Procurement Officers: Empirical Evidence from Government Organizations in Uganda(Operations Research Society of Eastern Africa, 2015) Mutebi, Henry; Ahimbisibwe, Arthur; Ntayi, Joseph M.This paper aims at establishing the effect of ethical work climate on ethical attitudes of procurement officers working in Ugandan public entities. A cross-section research design was employed and primary data were collected from 89 government organizations. A sample of 198 procurement officers was drawn from the population of 393 procurement officers. A total of 190 usable questionnaires were returned, giving a 95 percent response rate. Findings from this study indicated a significant positive relationship between ethical work climate and ethical attitudes. Being a cross sectional study by its nature, subject to common method variances, a replication of the study using a longitudinal approach is recommended. This should be supplemented with more interviews from a cross section of procurement officers in these organizations to tap salient issues from respondents.
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