Browsing by Author "Nangoli, Sudi"
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Item An analysis of fiscal decentralization as a strategy for improving revenue performance in Ugandan Local governments(Journal of Research in International Business and Management, 2014) Balunywa, Waswa; Nangoli, Sudi; Mugerwa, George W.; Teko, Juma; Mayoka, Kituyi G.The inception of decentralization in late the 1990s in Uganda instilled so much hope in the people of Uganda as they anticipated that local governments would improve on revenue collection and service delivery. This was to be achieved through a privatization strategy which guaranteed better performance in revenue collection as compared to the previous system where government employees embezzled most of the taxes they collected. To date however, a number a number of challenges have made it hard fiscal decentralization to realize any fruits. This study was conducted to examine the impact of fiscal decentralization on revenue performance in Ugandan local governments. A cross-sectional survey research design involving both quantitative qualitative research methods were used in the study. A questionnaire was employed to collect and analyze quantitative data, while an interview guide was used to collect qualitative data. The study population included LC III, LC IV and LC V council members and technical members of staff in three local government districts of Mbale, Manafwa and Kampala. Both random and purposive sampling techniques were used to select a total sample of 600 respondents. Results indicate that fiscal decentralization helps to reduce corruption, leads to improved revenue performance, enables better planning for revenue collection, reduces on tax evasion, enables the local unit to get more sources of revenue, makes it easy to handle taxation disputes and also that Fiscal decentralization reduces on taxation bureaucracies hence better revenue performance. This paper posits that for improved revenue performance in a decentralized government, there is need to restrict political leaders from interfering with the work of technical staff, institution of tougher penalties for tax evaders, and also that there was need for central governments to increase funding to the local units. The findings also indicate that salaries for technical staff should be increased to minimize corruption and improve on revenue performance.Item The effect of organizational commitment on job satisfaction in Uganda Colleges of Commerce(Journal Issues, 2014) Odoch, Hojops; Nangoli, SudiThe researcher was inspired to carry out the research because stakeholders often question why performance in Uganda Colleges of Commerce (UCCs) is low. The main aim of the research was to explain the relationship of competence, reward system, job satisfaction, organizational commitment and OCB in UCCs. The specific objective of this research was to explain the effects of organizational commitment of job satisfaction. The respondents of the study included lecturing staff and administrative staff. The structured questionnaires were used to gather information on the relationship between the variables under study. The library search was done through reading textbooks, dissertations, newspapers, policy instruments and internet and was used for compiling introduction of the study and literature review. The processed data was analyzed quantitatively through statistical package for social scientists (SPSS).The findings indicated that job satisfaction relates positively with organizational commitment in UCCs and the regression analysis indicated that job satisfaction and organizational commitment influence OCB by 53.5% in UCCs. The researcher recommended that UCCs should encourage and support its staff to improve on their competence, improve on its reward system and make all staff access the government payroll and strengthen its promotion practices to allow for regular promotion.Item Enhancing Ethical Orientation through Organizational Rationality: The Case of NAADS Projects in Uganda(European Journal of Business and Management, 2016) Nangoli, Sudi; Jaaza, Mahmood; Ngoma, Muhammad; Cherop, Felishana; Namiyingo, SophieThis study aimed at analyzing the relationship between Organizational Rationality and Project Managers’ Ethical Orientation on Poverty Eradication Projects in Uganda. A quantitative research design was adopted. Data was collected from 268 project officials and project beneficiaries attached to selected National Agricultural Advisory Services (NAADS) projects in Uganda. Primary data was captured through administering a questionnaire and analyzed using descriptive statics, correlation and regression analysis. Results revealed a positive relationship between organizational rationality and project managers’ ethical orientation. Also, each of the four dimensions of organizational rationality, thus, Efficiency, Predictability, Control and Calculability are positively related to Project Managers’ Ethical Orientation. These findings in part indicate that, within the project organization, if task related inefficiencies are reduced to a minimum and tasks are handled harmoniously towards the project objectives, project managers will accordingly act in accordance with policy regulations and directives with fairness, and they shall always comply with the law and professional standards over and above other considerations which is an indicator of good ethical orientation. Thus, it is advanced that where standards, rules, regulations and control are an essential part of the daily life of the base organization, this leads to improved Project Managers’ Ethical Orientation.Item Examining the Relationship between Project Managers' Ethical Orientation and Project Performance: The Case of NAADS Projects in Uganda(Journal of Resources Development and Management, 2016) Mahmood, Jaaza; Nangoli, Sudi; Cherop, Felishana; Katerega, Yusuf; Musasizi, YuniaIn capitalistic and poverty stricken countries like Uganda, the Ethical Orientation of Project Managers is fast becoming an issue of paramount concern as Program sponsors and project beneficiaries seek for strategies to attain and sustain effectiveness and efficiency in project performance. This is because those with access to the project resources in such countries tend to satisfy their selfish interests with the limited project resources. This research work examines the relationship between Ethical Orientation of Project Managers and Project Performance on National Agricultural Advisory Services (NAADS) projects in Uganda. The study adopted a cross sectional quantitative survey research approach. This was because of a relatively large sample involved in the study. Data were analyzed using descriptive statistics, correlation and regression analysis methods. Findings indicated that there is a significant positive relationship between Ethical Orientation of Project Managers and Project Performance. The study thus provides scientific evidence to the fact that Ethical Orientation of Project Managers significantly influences the performance of developmental Projects like NAADS. If unchecked, this single factor can lead to collapse of running projects.Item Financing decision: A vital key to explaining small and medium enterprises (SMEs) financial performance(Journal of Economics and International Business Management, 2015) Katerega, Yusuf N.; Ngoma, Mohamed; Masaba, Ayub K.; Nangoli, Sudi; Waswa, Yusuf; Namiyingo, SophieThis research focuses on financing decisions as a predictor of financial performance of small and medium size enterprises in Mbale District in Uganda. The study adopted a cross sectional survey involving a sample size of 341 SMEs in the categories of General merchandise, super markets, manufacturing, hotels and restaurants. Simple random sampling was used to select the 341 firms from the total population of 3,274 firms as the unit of analysis, the owners and senior staff were the unit of inquiry. One respondent was targeted per firm. Results of the multiple regression analysis revealed a significant positive relationship between financing decision of SME‟s and their financial performance, implying that financing decision is a significant predictor of financial performance of SMEs in Uganda. As small and medium enterprises continuously search for ways of improving their financial performance they should pay particular attention to professionalism and interest rates in their quest to boost financial performance.Item Formal Contractual Governance Mechanisms, Contract Contingencies, Inter-Organizational Trust, Supplier Opportunism and Outsourcing Performance(International journal of business and behavioral sciences, 2012) Ahimbisibwe, Arthur; Nangoli, Sudi; Tusiime, WilsonThe purpose of this study was to explicate the influence of formal contractual governance mechanisms, contract contingencies, inter-organizational trust and supplier opportunism on outsourcing performance. This research was prompted by reports of increased poor outsourcing performance characterized by poor quality of services provided, incomplete and substandard work, failure to deliver on agreed schedules, increased user complaints and contract violations in Uganda’s public sector. Anecdotal evidence attributes poor outsourcing performance to lack of clearly designed formal contractual governance mechanism, failure to handle contract contingencies, lack of inter-organizational trust and existence of high levels of supplier opportunism. Hence this study was guided by the following research question: Do formal contractual governance mechanisms, contract contingencies, inter-organizational trust and supplier opportunism influence outsourcing performance? Cross sectional and quantitative survey data drawn from 612 contract managers in Uganda’s public sector (i.e. ministries, commissions and government parastatals) revealed that formal contractual governance mechanisms, contract contingencies, inter-organizational trust and supplier opportunism are significant predictors of outsourcing performance. Results of this study have managerial and theoretical implications that are presented in this paper.Item Information Adequacy and Strategic Behavioral Change Communication as a Pandemic Management Tool: The Mediating Role of Interaction Resonance(International Journal of Business Communication, 2022) Bashir, Hassan; Nangoli, Sudi; Musaasizi, Yunia; Nakajubi, Florence; Basemera, Mellan; Ayibo, ChristineA strategic approach to behavioral change communication streamlines communication processes of a health institution in a crisis setting like COVID-19 pandemic. In such a setting, it is important to focus communication efforts to reach the different audience groups and ensure common understanding and willingness to act by all the groups in order to achieve the institution’s mission of curbing the pandemic. This study contributes to these efforts by examining the mediating effect of interaction resonance in the relationship between information adequacy and strategic behavioral change communication. The study adopted a cross sectional survey design that involved collecting quantitative data from 223 health organizations of Uganda’s health sector in the different regions of the country. In order to test the study hypotheses, the study used Structural Equation Modeling of AMOS and the bootstrapping approach to test the mediating role of interaction resonance. The results revealed that interaction resonance fully mediates in the relationship between information adequacy and strategic behavioral change communication. This implied that having adequate information per say, does not cause behavioral change among the intended message recipients but requires a communication system that enables high quality interactions.Item Internationalisation of SMEs: does entrepreneurial orientation matter?(World Journal of Entrepreneurship, Management and Sustainable Development, 2017) Ngoma, Mohammed; Abaho, Ernest,; Nangoli, Sudi; Kusemererwa, ChristopherThe purpose of this paper is to investigate entrepreneurial orientation (EO) as a predictor of internationalisation of small- and medium-sized enterprises (SMEs). The key research question is “to what extent do the dimensions of EO (innovativeness, proactiveness and risk taking) predict internationalisation of SMEs?” Design/methodology/approach – The study adopts a cross-sectional survey to collect data from 282 SMEs, with the use of a multi-dimensional self-administered questionnaire. All the measures in this study were adopted from existing instruments from previous studies and all showed a CVI above 0.8. Data were analysed quantitatively using descriptive statistics, correlations and hierarchical regression. The nature and strength of the relationships between the variables was tested using the zero-order bivariate correlation analysis. Findings – The study establishes a significant relationship between the dimensions of EO and internationalisation of SMEs. Research limitations/implications – This paper contributes to the corpus of literature on internationalisation of SMEs. Future research should consider the major constructs from a longitudinal point of view given that cross-sectional studies sometimes fail to examine the interaction effect of the variables. Practical implications – The paper illustrates how EO dimensions can influence an entrepreneur’s decision to go international especially handling the process of internationalisation and its dynamics. Originality/value – The paper provides contextual evidence from a developing country to the effect that as local investors get more inclined to EO, they in the process ease their way to joining the international business arena.Item Measuring Strategic Communication from the Audience’s Point of View (Evidence from a Specific Sector in a Developing Economy)(Organizational Behaviour Elixir Org. Behaviour, 2018) Bashir, Hassan; Ngoma, Muhammad; Ntayi, Joseph; Balunywa, Wasswa; Nangoli, SudiIn this study we adopted a cross sectional descriptive research design to define and measure strategic communication in the Ugandan health sector organizations. We argue that strategic communication is a center piece in making or breaking organizations and thus must be well managed. And that, to manage strategic communication effectively, it must be measured effectively. We used an analytical survey design with mixed methods to measure strategic communication. We collected quantitative data in two phases. In phase one, we used a sample of 170 organizations to test and refine the designed measurement model. In phase two, we used a sample of 223 organizations in the same population to confirm the validity and reliability of the refined instrument. We collected qualitative data to compliment the quantitative data. The findings of the study revealed that strategic communication is defined as cognitive awareness and emotional attachment to the purpose for communication. The study contributes to literature by providing a valid and reliable tool for assessing the level of strategic communication in organizations.Item Mediating Effects of Network Degree and Network transitivity on the Relationship between Project Communication Strategies and Perceived Project Success(International Journal of Economics and Management Sciences, 2012) Ahimbisibwe, Arthur; Nangoli, Sudi; Tusiime, WilsonThe purpose of this study is to examine the mediating effects of social networks dimensions of network degree and network transitivity on the relationships between project communication strategies and perceived project success. This study was motivated by the increased failure of most philanthropic projects in Uganda to meet their explicit objects in terms of time, quality, and budget and enhanced corporate awareness which could be attributed to neglect of ‘soft’ factors. Although numerous classical studies have been undertaken in different domains involving project communication, social networks and perceived project success, no existing empirical study has examined the mediating effect of social networks dimensions on this relationship. A cross sectional data collected by a quantitative survey from all philanthropic projects conducted by commercial banks in Uganda, reveals that network degree is a significant mediator in the relationship between internal project communication and perceived project success while network transitivity is also a significant mediator in the relationship between external project communication and perceived project success Further, the findings confirm a partial mediation between project communication, social network dimensions and perceived project success. This study has both practical and theoretical implications that are well discussed.Item Moderating Effect of Buyer-Supplier Trust on the Relationship between Outsourced Formal Contracts and Supplier Delivery Performance: An Empirical Study of Public Sector Procurement(International journal of business and social science, 2012) Ahimbisibwe, Arthur; Nangoli, Sudi; Tusiime, WilsonThis study examines the moderating effect of buyer-supplier trust on the relationship between outsourced formal contracts and supplier delivery performance in the domain of public sector procurement. In so doing, we extend the paradigm that formal contracts and relational governance mechanism function as complements rather than substitutes. Using a cross sectional data from a survey of 612 staff that are involved in managing outsourced contracts in Ugandan public sector, Structural Equation Modelling results support 10 of the 14 hypotheses thus, demonstrating the fundamental preposition of complementarity between formal contracts and relational governance mechanisms. Also, findings revealed that well-structured outsourced formal contracts have a significant positive influence on buyer-supplier trust and supplier delivery performance.However, the path coefficient for the interactioneffect between change characteristics and buyer-supplier trust was initially hypothesised to positively influence supplier delivery performance but did not.The use of case studies and additional surveys in future research might help to explain this phenomenon. Although the two constructs of buyer-supplier trust and supplier opportunism are robust and sufficiently represent the relational aspects, the multidimensional nature of relational practises can be investigated further. This study has managerial and policy implications that are also discussed in this paper.Item Outsourced contracts, buyer-supplier trust, supplier opportunistic behavior and supplier performance in ugandan public procuring and disposing entities (PDEs)(Journal of Public Procurement, 2021) Ahimbisibwe, Arthur; Muhwezi, Moses; Nangoli, SudiThis study sought to examine the extent to which outsourced contracts, buyer-supplier trust and supplier opportunistic behavior explain supplier performance in Ugandan Public Procuring and Disposing Entities (PDEs). This study was prompted by reports of long lead times, failure to match specifications, late deliveries, poor quality of services delivered, contract violations, and increased supplier cheating. Cross sectional data from 116 central government PDEs concerning outsourced contracts was collected using a self-administered questionnaire. Hierarchical regression was used to indicate what happens to a model that was developed as part of this research as different predictor variables are introduced. The findings revealed that outsourced contracts, buyer-supplier trust, and supplier opportunistic behavior are significant predictors of supplier performance. The study has both managerial and policy implications which are discussed in this paper.Item Perceived leadership integrity and organisational commitment(Journal of Management Development, 2020) Nangoli, Sudi; Muhumuza, Benon; Tweyongyere, Maureen; Nkurunziza, Gideon; Namono, Rehema; Ngoma, Muhammed; Nalweyiso, GraceThe purpose of this paper is to investigate the extent to which perceived leadership integrity influences changes in organisational commitment. The premise of the study is the argument that non-financial rewards alleviate the challenges associated with low levels of commitment in economies that are riddled with incessant situations of economic scarcity. Design/methodology/approach – An explanatory study approach was adopted to investigate the envisaged linkage between the study variables from a socio-psychological perspective. Findings – The results of the study establish that perceived leadership integrity significantly influences variations in commitment among organisational employees. Research limitations/implications – The study results provide a reason for firms to invest more resources towards promoting honesty among organisational leaders. The findings of the study support the idea that perceived integrity of an organisation’s leadership generates a sustainable win–win position not only between the organisation and employees, but also among the leaders and subordinates. Practical implications – Organisations must regularly consider the drivers of organisational commitment and pay sufficient attention to non-financial drivers. As advanced by this study, a very important yet economical way of effecting such a strategy is through instituting measures that sustainably create a perception among employees that organisational leaders execute their duties with the utmost integrity. Originality/value – This article has both empirical and theoretical value. Empirically, this work is the first of its kind aimed at investigating the effect of perceived leadership integrity on organisational commitment within Uganda’s hospitality setting. Theoretically, the study extends the versatility of the hierarchy of needs theory by clarifying that higher-level needs offer a basis for explaining the effect of psychological processes (in this case, perceived leadership integrity) on behavioural changes (in this case, organisational commitment).Item Performance of National Agricultural Advisory Services projects in Uganda Does stakeholder commitment matter?(Management and Sustainable Development, 2013) Bashir, Hassan; Namagembe, Sheila; Nangoli, Sudi; Ntayi, Joseph M.; Ngoma, MohammedThe increased poor performance of National Agricultural Advisory Services (NAADS) projects in Uganda has become a concern of many stakeholders. Many NAADS projects have been undertaken with an aim of developing the poor in the country but none of them were successful. This paper therefore aimed at examining the performance of NAADS projects which were set up by the government in 2001 to eradicate poverty in Uganda. Design/methodology/approach – The study adopted a cross-sectional and quantitative survey research design. Data was sought from farmers and coordinators of the projects. Mukono district was used as a case study and a sample of 323 NAADS projects were used, covering a wide range of agricultural activities. Findings – The research findings showed low performance levels of the NAADS projects and raised pertinent questions on the influence of NAADS stakeholders’ commitment to the performance of the projects. It was there recommended that an urgent review of NAADS policy and practices be done to ensure that project managers and coordinators discuss with farmers the personal benefits of carrying out activities of NAADS such that farmers fill a great deal of personal meaning of the project to their lives. Originality/value – This is the first study to document the effect of stakeholder commitment on the performance of National Agricultural Advisory Services projects in Uganda. The poor people in Uganda have really not been committed to the NAADS projects despite the willingness of the government to take them out of poverty. One of the reasons is that they don’t see themselves achieving any benefits from these projects, the projects require high costs of agricultural extension services which cannot be afforded by the farmers and also because the poor people lack farmer groups to participate in the NAADS projects. Rural farmers look as if they do not have technical or professional connections to participate and take advantage of the projects.Item Performance of National Agricultural Advisory Services projects in Uganda: Does stakeholder commitment matter?(World Journal of Entrepreneurship, Management and Sustainable Development, 2013) Bashir, Hassan; Namagembe, Sheila; Nangoli, Sudi; Ntayi, Joseph M.; Ngoma, MohammedThe increased poor performance of National Agricultural Advisory Services (NAADS) projects in Uganda has become a concern of many stakeholders. Many NAADS projects have been undertaken with an aim of developing the poor in the country but none of them were successful. This paper therefore aimed at examining the performance of NAADS projects which were set up by the government in 2001 to eradicate poverty in Uganda. Design/methodology/approach – The study adopted a cross-sectional and quantitative survey research design. Data was sought from farmers and coordinators of the projects. Mukono district was used as a case study and a sample of 323 NAADS projects were used, covering a wide range of agricultural activities. Findings – The research findings showed low performance levels of the NAADS projects and raised pertinent questions on the influence of NAADS stakeholders’ commitment to the performance of the projects. It was there recommended that an urgent review of NAADS policy and practices be done to ensure that project managers and coordinators discuss with farmers the personal benefits of carrying out activities of NAADS such that farmers fill a great deal of personal meaning of the project to their lives. Originality/value – This is the first study to document the effect of stakeholder commitment on the performance of National Agricultural Advisory Services projects in Uganda. The poor people in Uganda have really not been committed to the NAADS projects despite the willingness of the government to take them out of poverty. One of the reasons is that they don’t see themselves achieving any benefits from these projects, the projects require high costs of agricultural extension services which cannot be afforded by the farmers and also because the poor people lack farmer groups to participate in the NAADS projects. Rural farmers look as if they do not have technical or professional connections to participate and take advantage of the projects.Item Project Communication and Perceived Project Performance: The Mediating Influence of Individual Commitment in Uganda’s Citizenship Projects(ORSEA JOURNAL, 2017) Ahimbisibwe, Arthur; Nangoli, Sudi; Tusiime, WilsonThis paper examines the mediating influence of individual commitment on the relationship between project communication and perceived project performance. Many citizenship projects frequently fail to deliver on time, budget, specifications, and quality or do not deliver value to the public. This could be attributed to ineffective project communication and lack of individual commitment. Despite previous research contributions, no existing studies have investigated the mediating influence of individual commitment on this relationship. Thus, empirical research to corroborate these claims in this area remains anecdotal and scanty. Based on a cross sectional data set from 322 citizenship project stakeholders in Uganda used to validate the theoretical model, findings reveal that individual commitment elements (affectivity, normative and continuance) significantly mediate the relationship between project communication and perceived project performance. The results also suggest that affectivity and normative commitment have a stronger influence towards perceived project performance than continuance commitment. Theoretical and practical implications are also discussed.Item Project Communication, Individual Commitment, Social Networks, and Perceived Project Performance(Journal of African Business, 2012) Ahimbisibwe, Arthur; Nangoli, SudiThis research examines the role of project communication, individual commitment, and social networks in explaining perceived project performance. Despite the increased involvement of commercial banks in citizenship projects in Uganda, anecdotal evidence reveals that over 70% of citizenship projects fall short of the expected quality, fail to boost bank awareness, are cost overrun, and are completed behind schedule. Based on data from 121 citizenship projects conducted by 16 commercial banks in Uganda, findings revealed that project communication, individual commitment, and social networks are significant predictors of perceived project performance. This study has managerial implications, which are presented in this article.Item Relationship between Perceived Factors for Effective Logistics and Customer Satisfaction: A Case of Tanzania’s Telecommunication Industry(ORSEA JOURNAL, 2018) Tusiime, Wilson; Ahimbisibwe, Arthur; Nangoli, SudiIn recent years, the Tanzania’s telecommunication industry has been seen as one of the most evolving industries in the country due to dynamic technological changes leading to increased levels of competition, thereby forcing customers to constantly switch to different companies though there are numerous logistical services provided by the companies. This research investigates the relationship between the perceived factors for effective logistics and customer satisfaction in Tanzania’s telecommunication industry. Case study design methodology was used whereby primary data were obtained through observation, in-depth and documentary review. Findings revealed a coefficient correlation of 0.625, thus, it was concluded that there is a strong relationship between perceived factors for effective logistics and customer satisfaction. It is recommended that for telecommunication companies to effectively serve their customers and survive in this highly competitive market, there is need for the telecom companies to put a lot of emphasis on perceived factors for effective logistics. Managerial and theoretical implications are also well discussed in this article.Item Revisiting the potential of human capital development to predict commitment: an empirical approach(Industrial and Commercial Training., 2019) Muhumuza, Benon; Nangoli, SudiThe purpose of this paper is to revisit the potential of human capital development to predict commitment from an empirical perspective. This followed the fact that while organisations continue to invest a lot of resources into development of their human capital, a growing tendency of the trained staff to quickly abandon the organisation and move on to search for greener pastures has also been registered. Design/methodology/approach – This study takes a positivistic approach. It is an explanatory, cross-sectional study that is based on a case study approach. Findings – The findings revealed that developing human resources still leads to enhanced commitment among staff. The findings provide empirical support for the tenets of the human capital development theory. Research limitations/implications – Investment in development of human resources is still a worthy while cause for organisations as it positively and significantly contributes to commitment. Practical implications – While organisations ought to keep watch of the costs that come with human capital development endeavours the practice of developing human resources should be continued as it contributes to the organisational performance of staff. Originality/value – The paper deepens the understanding on how human capital development is currently enhancing the commitment of organisational staff in a typical developing economy and sector. Such knowledge provides a clear basis for allocating resources on people development endeavours.Item Social networks: a strategy for enhancing project-stakeholder commitment(Journal of Strategy and Management, 2013) Nangoli, Sudi; Ahimbisibwe, Arthur; Namagembe, Sheila; Bashir, HassanThe purpose of this paper is to examine the human dimension of project management by establishing the extent to which social networks influence the commitment of project stakeholders. Up to date, project managers still identify inadequate stakeholder commitment to project undertakings as a key antecedent of project failure and so efforts aimed at addressing this challenge are highly valued. The paper therefore explores the use of social networks as one of the possible strategies to enhance project-stakeholder commitment. Design/methodology/approach – The paper adopts a quantitative, cross-sectional study design. Based on responses from 172 project stakeholders who took part in a sample of 92 citizenship projects conducted by major commercial banks in Uganda, hierarchical regression was used to indicate what happens to a model as different predictor variables are introduced The use of specific type of projects minimizes bias in results due to the unique nature of specific projects hence enhances reliability of results. Findings – The results from statistical analysis reveal that social network elements (network transitivity and network degree) are significant predictors of project stakeholder commitment. The results also suggest that network transitivity is a better significant predictor of project-stakeholder commitment than network degree Practical implications – Project-stakeholder commitment has beenwidely studied in relation to project performance and the study makes a number of contributions to the theory and study of projects. First and foremost, the paper studied project social networks and project-stakeholder commitment in citizenship projects in commercial banks in Uganda which is a developing country. The study therefore contributes to an understanding of project social networks and project-stakeholder commitment in citizenship projects of commercial banks in a developing country. The implication of the findings is that it provides a different view point of understanding the aspects that affect project commitment. A lot of focus has been placed on improving project performance in Uganda, but none has specifically focussed on building projectstakeholder commitment through the use of project social networks. Originality/value – Earlier attempts to investigate the impact of social networks on commitment in projects did not study commitment among individuals. Also, no previous empirical study in less developed countries has given special attention to the effect of social networks on project-stakeholder commitment especially in the domain of citizenship projects which have gained a lot of momentum around the globe. The study results indicate that getting concerned with the nature of social networks the project creates and the means it uses to maintain such networks has implications for projectstakeholder commitment.