Formal Contractual Governance Mechanisms, Contract Contingencies, Inter-Organizational Trust, Supplier Opportunism and Outsourcing Performance
Loading...
Date
2012
Journal Title
Journal ISSN
Volume Title
Publisher
International journal of business and behavioral sciences
Abstract
The purpose of this study was to explicate the influence of formal contractual governance mechanisms,
contract contingencies, inter-organizational trust and supplier opportunism on outsourcing performance. This
research was prompted by reports of increased poor outsourcing performance characterized by poor quality of
services provided, incomplete and substandard work, failure to deliver on agreed schedules, increased user
complaints and contract violations in Uganda’s public sector. Anecdotal evidence attributes poor outsourcing
performance to lack of clearly designed formal contractual governance mechanism, failure to handle contract
contingencies, lack of inter-organizational trust and existence of high levels of supplier opportunism. Hence this
study was guided by the following research question: Do formal contractual governance mechanisms, contract
contingencies, inter-organizational trust and supplier opportunism influence outsourcing performance? Cross
sectional and quantitative survey data drawn from 612 contract managers in Uganda’s public sector (i.e.
ministries, commissions and government parastatals) revealed that formal contractual governance
mechanisms, contract contingencies, inter-organizational trust and supplier opportunism are significant
predictors of outsourcing performance. Results of this study have managerial and theoretical implications that
are presented in this paper.
Description
Keywords
Formal Contractual Governance Mechanisms, Contract Contingencies, Inter-Organizational Trust, Outsourcing Performance
Citation
Ahimbisibwe, A., Nangoli, S., & Tusiime, W. (2012). Formal contractual governance mechanisms, contract contingencies, inter-organizational trust, supplier opportunism and outsourcing performance. International journal of business and behavioral sciences, 2(9), 7-20.
URI
https://www.researchgate.net/profile/Arthur-Ahimbisibwe-2/publication/328980393_Formal_Contractual_Governance_Mechanisms_Contract_Contingencies_Inter-Organizational_Trust_Supplier_Opportunism_and_Outsourcing_Performance_International_Journal_of_Business_and_Behavioural_Sciences_2/links/5bee6f194585150b2bba1eab/Formal-Contractual-Governance-Mechanisms-Contract-Contingencies-Inter-Organizational-Trust-Supplier-Opportunism-and-Outsourcing-Performance-International-Journal-of-Business-and-Behavioural-Science.pdf
https://nru.uncst.go.ug/xmlui/handle/123456789/2498
https://nru.uncst.go.ug/xmlui/handle/123456789/2498