Mediation effect of performance appraisal management on the work environment – job satisfaction relationship among support staff in a university in Uganda
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Date
2017
Journal Title
Journal ISSN
Volume Title
Publisher
African Educational Research Journal
Abstract
The suitability of work environment is an important antecedent of effective performance appraisal
management process and job satisfaction among employees within an organization. This study examined
the mediation effect of performance appraisal management on the relationship between work environment
and job satisfaction among support staff at a public university in Uganda. The study employed crosssectional
survey design. A structured, closed ended questionnaire containing mainly 5–point Likert type
items was administered to a census of 207 support staff of the university; 172 (83.1%) responses were
complete and used in data analysis. Findings revealed that the support staff ratings of suitability of work
environment, effectiveness of performance appraisal management, and job satisfaction at the university
were at moderate levels. In addition there was a partial mediation effect of performance appraisal
management on the work environment – job satisfaction link at the university. Policy implications include
deliberate effort on the part of management to provide suitable working conditions and enhance effective
performance appraisal management so as to increase job satisfaction among the support staff.
Description
Keywords
Work environment, Performance appraisal, Job satisfaction, University
Citation
Namwagwe, Justine, Dennis Zami Atibuni, and Denis Sekiwu. "Mediation Effect of Performance Appraisal Management on the Work Environment--Job Satisfaction Relationship among Support Staff in a University in Uganda." African Educational Research Journal 5.4 (2017): 246-253.