Organizational Trust, Collectivism and Goal Congruence
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Date
2017
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Makerere Business Journal
Abstract
The study addresses the building blocks of goal congruence among local governments
by presenting a conceptual study on the impact of collectivism on the organizational trust -
goal congruence relationship.
Methodology: We apply structural equation modeling (AMOS) to test the hypotheses.
Findings: The study finds that organisational trust and collectivism are positively and
significantly associated. The study also finds that collectivism is positively correlated with goal
congruence. The study did not find a direct significant association between organizational
trust and goal congruence, except through collectivism.
Implications: This study demonstrates that organizational trust on its own may not influence
goal congruence among local government except through collectivism.
Originality: The results provide initial evidence that enrich stewardship studies by confirming
that variations in organizational trust enhance collectivism for goal congruence in the delivery
of public services.
Description
Keywords
Collectivism, Goal Congruence, Local Government, Organization Trust, Public Sector, Service Delivery
Citation
Lubogoyi, B., & Kasekende, F. (2017). Organizational trust, collectivism and goal Congruence. Makerere Business Journal