Employee engagement: a mediator between organizational inducements and industry loyalty among workers in the hospitality industry in Uganda
Loading...
Date
2020
Journal Title
Journal ISSN
Volume Title
Publisher
Journal of Human Resources in Hospitality & Tourism
Abstract
The paper reports findings on the mediating effect of
employee engagement on the relationship between organizational
inducements (financial rewards and career development
support) and industry loyalty among employees in the hospitality
industry. A two-step approach namely; (1) Confirmatory
Factor Analysis (CFA) to generate a measurement model; and
(2) Structural Equation Modeling (SEM) to test the hypotheses,
confirmed fully mediated relationships. A proposed model is
robust enough to cause a 22.6% variance in industry loyalty.
The study provides a theoretical explanation for the enhancement
of industry loyalty with engagement as a major driver
and, presents its policy and managerial implications.
Description
Keywords
Employee engagement, Organizational inducements, Financial rewards, Career development support, Industry loyalty
Citation
Changha George, Otengei Samson Omuudu & Kasekende Francis (2020): Employee engagement: a mediator between organizational inducements and industry loyalty among workers in the hospitality industry in Uganda, Journal of Human Resources in Hospitality & Tourism, DOI: 10.1080/15332845.2020.1702869