Does Business Process Reengineering Perform in a Third World Setting? A Qualitative Perspective

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dc.contributor.authorNkurunziza, Gideon
dc.contributor.authorNtayi, Joseph M.
dc.contributor.authorKaberuka, Will
dc.contributor.authorMunene, J. C.
dc.date.accessioned2022-05-26T07:55:31Z
dc.date.available2022-05-26T07:55:31Z
dc.date.issued2018
dc.description.abstractThe purpose of this paper is to examine the perceived predictors that explain business process reengineering performance in a third world context using evidence from Uganda’s microfinance institutions.This study uses a narrative case study methodology conducted using qualitative data collection technique specifically the appreciative inquiry. We used QSR NVivostatistical package version 9 to analyze qualitative data. Business process reengineering being an evolving phenomenon, there superficial empirical studies exploring the theoretical explanation of business process reengineering performance in a third world perspective. The study provides novel insights of business process reengineering performance from a Uganda’s microfinance institutions as one of the third world countries using complexity theory.Methodological, theoretical, managerial and policy implications herein play pivotal role in bridging the knowledge gap that exists in microfinance institutions.en_US
dc.identifier.issn2222-1700 (Paper)
dc.identifier.issn2222-2855 (Online)
dc.identifier.urihttps://nru.uncst.go.ug/handle/123456789/3407
dc.language.isoenen_US
dc.publisherJournal of Economics and Sustainable Developmenten_US
dc.subjectBusiness process reengineeringen_US
dc.subjectInstitutional leadership and adaptabilityen_US
dc.titleDoes Business Process Reengineering Perform in a Third World Setting? A Qualitative Perspectiveen_US
dc.typeArticleen_US
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