Applying Soft Systems Methodology in Enterprise Architecture Creation Workshops
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Date
2011
Journal Title
Journal ISSN
Volume Title
Publisher
Enterprise modelling and information systems architectures
Abstract
Lack of effective involvement of stakeholders is one of the main drawbacks
of enterprise architecture initiatives. Ongoing attempts to overcome this involve using
Collaboration Engineering to develop a collaboration process that enterprise architects
can execute to facilitate collaborative sessions with stakeholders during architecture
creation. However, a field study evaluation of this process revealed that it offered inadequate
support for stirring vigorous and rigorous discussions during activities that
required organizing and assessing problem or solution aspects that resulted from brainstorming
activities. Since Soft Systems Methodology (SSM) helps to structure rational
thinking about messy situations, its techniques can be adapted to supplement the design
of the collaboration process with support for triggering discussions and creating
a shared understanding and vision among stakeholders. This paper therefore presents
a script that shows how this can be done, and discusses its evaluation in a real case.
Description
Keywords
Soft Systems Methodology, Architecture Creation Workshops, Enterprise
Citation
Nakakawa, A., Bommel, P. V., & Proper, E. (2011). Applying soft systems methodology in enterprise architecture creation workshops. Enterprise modelling and information systems architectures (EMISA 2011).