Browsing by Author "Munene, J. C."
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Item Critique does not equate to rebellion: Positive deviance and entrepreneurial networking among small and medium enterprises in Uganda(African Journal of Business Management, 2019) Mayanja, Samuel; Ntayi, Joseph M.; Munene, J. C.; Wasswa, Balunywa; Kibirango, Moses M.This paper examines the relationship between positive deviance and entrepreneurial networking among small and medium enterprises (SMEs). Using a mixed method approach combined self-administered questionnaires and interview guide covering 228 SMEs in Uganda, the cross-sectional nature of this study revealed key nuances about SMEs. The research findings confirmed a significant positive relationship between positive deviance and entrepreneurial networking among SMEs in Uganda. The findings also revealed that: SME owner/ managers should create enabling environment for people with divergent views to interact with each other to innovate new practices, such as accessing resources from the networks; managers should initiate new policies for error management to allow employees room to learn from mistakes; managers should acquire new skills of leadership skills to manage and utilize the knowledge and skills of positive deviants. This research therefore contributes to existing scholarship by providing nuances in the study of positive deviance and entrepreneurial networking among SMEs in Uganda through employing a complexity approach that transcends previous academic focus on social network theory.Item Does Business Process Reengineering Perform in a Third World Setting? A Qualitative Perspective(Journal of Economics and Sustainable Development, 2018) Nkurunziza, Gideon; Ntayi, Joseph M.; Kaberuka, Will; Munene, J. C.The purpose of this paper is to examine the perceived predictors that explain business process reengineering performance in a third world context using evidence from Uganda’s microfinance institutions.This study uses a narrative case study methodology conducted using qualitative data collection technique specifically the appreciative inquiry. We used QSR NVivostatistical package version 9 to analyze qualitative data. Business process reengineering being an evolving phenomenon, there superficial empirical studies exploring the theoretical explanation of business process reengineering performance in a third world perspective. The study provides novel insights of business process reengineering performance from a Uganda’s microfinance institutions as one of the third world countries using complexity theory.Methodological, theoretical, managerial and policy implications herein play pivotal role in bridging the knowledge gap that exists in microfinance institutions.Item Ecologies of innovation among small and medium enterprises in Uganda as a mediator of entrepreneurial networking and opportunity exploitation(Cogent Business & Management, 2019) Mayanja, Samuel; Ntayi, Joseph M.; Munene, J. C.; Kagaari, James R. K; Waswa, BalunywaResearchers have noted a significant body of knowledge on the role of small and medium enterprises (SMEs) in both advanced and transition economies. Previous studies on opportunity exploitation have explored a range of predicator variables, including: information asymmetry, prior knowledge, experiential learning, personality traits, and social networks, while ignoring ecologies of innovation (Dimov, 2010; Kuckertz, Kollmann, Krell, & Stöckmann, 2017). Ecologies of innovation (EoI) involve the interaction of individuals in creating the knowledge needed for value creation in any business. Ecologies of innovation transform emergent, tacit knowledge at their boundaries so that employees on all sides can appreciate the collective enterprise of innovation, and how their different knowledge fits in (Schmidt, Müller, Ibert, & Brinks, 2018). Knowledge workers in ecologies of innovation can generate intense, often intuitive ways of opportunity exploitation (Acton, Foti, Lord, & Gladfelter, 2019). This study intends to bring out this oversight into view that ecologies of innovation were left out as a mediator, yet there is no way you can exploit an opportunity without ecologies of innovation. In this study, we posit that ecologies of innovation mediate the relationship between entrepreneurial networking and opportunity exploitation.Item Ecologies of innovation as a mediator between nexus of generative influence and entrepreneurial networking among small and medium enterprises in Uganda(10.1080/08276331.2020.1764731, 2020) Mayanja, Samuel; Ntayi, Joseph M.; Munene, J. C.; Wasswa, Balunywa; Kagaari, James R. K.This paper examines the mediating role of ecologies of innovation in the relationship between nexus of generative influence and entrepreneurial networking among small and medium enterprises (SMEs) in Uganda. A cross sectional survey design using quantitative approach was employed in this study. Data were collected with the help of self-administrated questionnaire from 228 SMEs. Systematic random sampling technique was used. Multiple regression data were analyzed with the help of SPSS software. The results indicated that ecologies of innovation fully mediates the relationship between nexus of generative and entrepreneurial networking. The data was cross sectional in nature, thus limiting monitoring changes in resources accessed from entrepreneurial networks by entrepreneurs over time. The implications are that, policy makers and managers of SMEs should pay more attention to the role of nexus of generative influence in creating ecologies of innovation, conducive environment for employees to interact with mutual influence to advance creativity and innovation that enhance increased access to resources from entrepreneurial networks. The study of nexus of generative influence, ecologies of innovation and entrepreneurial networking using complexity theory among SMEs in Uganda is a contribution to literature.Item The entrepreneurial ecosystem quality for sustainable franchising Mediating effects of public–private–partnership (PPP) support in Uganda(World Journal of Entrepreneurship, Management and Sustainable Development., 2019) Mutumba, Abbey; Ngoma, Mohammed; Munene, J. C.; Ntayi, Joseph M.The purpose of this paper is to establish the mediation effects of public–private–partnership (PPP) on the association between complementary entrepreneurial networking and the entrepreneurial ecosystem quality for sustainable franchising. Design/methodology/approach – A structured questionnaire was used to collect this study’s qualitative data from a study population of sub-franchisor organizations in Uganda. Statistical techniques were used to analyze the data. Findings – Part of the authorized distributors’ mutually beneficial networking is directly connected to multi-actor networks that continuously simplify their local access to affordable franchise financing, mentors and supportive leaders. Also, the same association is mediated through PPP supported franchise-business information and widely appealing awards to be won. Research limitations/implications – One of the areas for further study is a related study on the moderating effects of the PPP support in another developing country, which is clarified in this study. Originality/value – The complexity theory has provided an explanation of the entrepreneurial ecosystem quality for sustainable franchising across the rural and urban markets in an African country.Item The interaction effect of social exchanges on the relationship between organizational climate and psychological contract(Leadership & Organization Development Journal., 2015) Kasekende, Francis; Munene, J. C.; Ntayi, Joseph M.; Ahiauzu, AugustineThe purpose of this paper is to examine the interaction effect of organizational climate and social exchanges and how they fuse to affect psychological contract in the public service in Uganda. Design/methodology/approach – The paper adopts a cross-sectional descriptive and analytical design. The authors employ structural equation modeling to test hypotheses. Using proportionate and simple random sampling procedures, a sample of 346 respondents was drawn from Uganda public service commissions and agencies of which a response rate of 61.5 percent was obtained. Findings – The magnitude effect of organizational climate on psychological contract depends on social exchanges; implying that the assumption of non-additivity is met. Research limitations/implications – Only a single research methodological approach was employed and future research through interviews could be undertaken to triangulate. Practical implications – In order to boost the employee-employer relationship of public servants in Uganda commissions and agencies, managers should always endeavor to find a viable organizational climate-social exchanges mix or blend that can add value to employee-employer relationship. Originality/value – This is one of the few studies that focus on testing the interactive effects of social exchanges on the relationship between organizational climate and psychological contract in Uganda public service commissions and agencies.Item Inward Internationalization of African-Ethnic Restaurants: The Role of Managerial Dynamic Capabilities(Advances in Hospitality and Tourism Research, 2016) Otengei, Samson O.; Bakunda, Geofrey; Ngoma, Mohammed; Ntayi, Joseph M.; Munene, J. C.This paper empirically tests the link between cultural orientation, market orientation, service innovation capabilities of owner-managers and the level of inward internationalization of African-ethnic restaurants. Data were obtained from 201 African-ethnic restaurants. A two-step approach was used, i.e. (i) a confirmatory factor analysis (CFA) to generate a measurement model; and (ii) a structural equation model (SEM) to test the hypotheses. All the predictor variables are positively and significantly related to the degree of inward internationalization and the relationship is strong enough to cause a 41 per cent variance. Since it is cross-sectional in design, the study cannot be fully relied upon to draw inferences regarding causality among the variables. The results suggest that owner-managers who develop the three capabilities succeed in enhancing inward internationalization.Item Lessons from Uganda’s Successful Combat of Ebola Scourge: The Strategic Communication Approach(Journal of Culture, Society and Development, 2018) Bashir, Hassan; Ngoma, Muhammad; Balunywa, Wasswa; Ntayi, Joseph; Munene, J. C.This case focuses on how Ugandan health sector players (both public and private) under the leadership of the ministry of health managed to combat the Ebola scourge that hit the nation in the year 2000 in comparison to the Ebola scourge in West Africa in 2014. The case starts with a brief background of the then state of health in Uganda that comprised of a relatively weak health system with inadequate health and wellbeing promotion campaigns. This challenge has continued to the extent that up to date, 75% of the disease burden in Uganda is preventable through health awareness campaigns. The case study shows that with the weak health system in 2000, the health sector managed to use strategic communication approaches like relational cohesion, information adequacy and interaction quality to combat the Ebola scourge that had spread to nearly the whole country within only 144 days, claiming over 224 lives. The case ends with a discussion of the lessons that can be drawn from Uganda’s successful combat of Ebola basing on the understanding of social network theory and a conclusion that sets direction for future studies.Item Measurement Model of Co-Ordination Mechanism in Uganda’s Local Governments(Measurement, 2014) Musenze, Ibrahim A.; Ntayi, Joseph M.; Munene, J. C.Multi level confirmatory analysis was used to evaluate the factor structure underlying the 21-item four factor coordination scale at the Local Government level. Results from 212 Local Governments supported a correlated 4 factor model at each levels and indicated that the item loadings were not significantly (p < 0.05) different across levels. There was strong Convergent Validity for the four factor co-ordination scale (composed of plan, mutual adjustment, direct supervision and standardization ) indicated with a higher NFI value of .945. These multi-level results provide support for the construct validity of the scores from co-ordination mechanism scaleItem The mediating role of total quality management on coordination mechanisms in quality service delivery in Uganda’s Local Governments(Journal of Public Administration and Policy Research, 2013) Musenze, Ibrahim A.; Ntayi, Joseph M.; Munene, J. C.The aim of this paper is to assess the mediating effect of total quality management on the relationship between co-ordination mechanisms and quality service delivery in Uganda’s Local Governments. The findings of this paper are based on a sample of 212 Local Governments in Uganda whose heads of department and section heads formed the unit of inquiry. The paper utilises Med Graph programme, Sobel tests, and Kenny and Baron procedure to test for the mediation effects of total quality management on the relationship between co-ordination mechanisms and quality service delivery in local governments. The findings of the study revealed that total quality management is a significant mediator in the relationship between co-ordination mechanisms and quality service delivery, and heighten the relationship by 29.5% in Uganda’s Local Governments. A partial type of mediation was established. The study was limited by the fact that it relied on cross sectional research design. Future studies could consider assessing similar mediation effects but taking a longitudinal approach. The findings of this study inform management of the necessity to give due attention to total quality management principles in their multi level endeavours to improve on the quality of services that they offer.Item The relationship between access to finance and growth of SMEs in developing economies: financial literacy as a moderator(Review of International Business and Strategy, 2017) Bongomin, George O. C.; Ntayi, Joseph M.; Munene, J. C.; Malinga, Charles A.The main purpose of this paper is to establish the moderating effect of financial literacy in the relationship between access to finance and growth of SMEs in developing economies. Thus, this study seeks to establish whether financial literacy moderates the relationship between access to finance and growth of SMEs in a developing economy like Uganda. Design/methodology/approach – Cross sectional research design was employed in the study and data were collected from 169 SMEs located in Jinja and Iganga central markets. ModGraph (Excel programme) was used to test for the moderating effect of financial literacy in the relationship between access to finance and growth of SMEs in developing economies. Findings – The findings reveal a positive and significant moderating effect of financial literacy in the relationship between access to finance and growth of SMEs in developing economies. In addition, financial literacy and access to finance also have significant and positive effects on growth of SMEs in developing economies. Research limitations/implications – The study collected data from only SMEs located in Uganda, and there is an opportunity to test this finding in other developing economies. Furthermore, the findings from the study are based on quantitative data collected through use of semi-structured questionnaires. Besides, the study was purely cross-sectional hence, ignoring the characteristics of SMEs, which could be investigated using longitudinal study design.