Written and Non-Written Communication Methods as Correlates of Employee Performance: A Study of Academic Staff of Primary Teachers’ Colleges in Central Uganda
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Date
2016
Journal Title
Journal ISSN
Volume Title
Publisher
Journal of Education and Practice
Abstract
This study delved into how written and non-written communication methods are correlated with the performance
of the academic staff of Primary Teachers’ Colleges (PTCs) in Central Uganda. The study was prompted by
reportedly the deteriorating performance of the academic staff of most PTCs in the country despite government’s
efforts to train and motivate them. The study employed a correlational cross-sectional survey design where both
quantitative and qualitative data were collected from a total of 120 respondents comprised of 5 Principals, 7
Deputy Principals, 13 Heads of Department and 95 members of the Academic Staff using questionnaire survey
and interview methods. The data were analyzed with the use of descriptive and inferential statistical techniques
as well as content analysis method. Study results revealed that non-written communication methods generally
have a statistically weak correlation (r=.380, p=.146) with the performance of the academic staff while written
communication methods – whether personally or impersonally addressed - revealed a statistically significant
correlation (r=.912, p=.000) with the performance of the academic staff. The researchers thus concluded that the
kind of communication methods that managers/administrators employ on their staff have a bearing on how their
staff perform their jobs. Thus, it was recommended that colleges’ administrators as well as those concerned with
communicating with the academic staff of PTCs should carefully select from the array of available
communication methods those that have significant positive correlations with the performance of the staff in
order to enhance their job performance as well as that of the entire institution.
Description
Keywords
Communication methods, Academic staff, Performance, Primary teachers’ colleges
Citation
Byakutaga, B. N. K., Onen, D., Oonyu, J., & Kasesene, E. S. (2016). Written and Non-Written Communication Methods as Correlates of Employee Performance: A Study of Academic Staff of Primary Teachers' Colleges in Central Uganda. Journal of Education and Practice, 7(10), 1-11.