Using ICTs to enhance duty bearer accountability and transparency to citizens in Eastern and Northern Uganda
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Date
2019
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of Information Technology, Communications and Convergence
Abstract
This article explores the use of ICTs to enhance engagement
between citizens and leaders in Eastern and Northern Uganda. It highlights how
ICT empowers citizens to demand accountability and transparency from
leaders. The key objective was to establish the extent to which the use of ICT
promoted leaders responsiveness to citizens’ concerns about accountability and
transparency. A participatory action research was used through key informant
interviews, focus group discussions and survey targeting 180 citizens and
leaders. Findings show that nearly 83.1% of the citizens (108 of the 120 who
responded to the question) do use ICT to engage duty bearers on government
programmes and accountability issues and the most commonly used ICTs by
citizens to engage with leaders are mobiles phones (about 83.1%) and radios
(64.6%). It was clear that use of ICT does indeed improve leader
responsiveness to citizen concerns.
Description
Keywords
ICT, e-democracy, Social media, Accountability, Transparency, Duty bearer
Citation
Mirembe, D. P., Lubega, J. T., & Kibukamusoke, M. (2019). Using ICTs to enhance duty bearer accountability and transparency to citizens in Eastern and Northern Uganda. International Journal of Information Technology, Communications and Convergence, 3(3), 228-243.