The Quality of Kenyan University Websites: A Study for the Re-engineering of the Masinde Muliro University Website
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Date
2013
Journal Title
Journal ISSN
Volume Title
Publisher
Journal of e-Learning and Knowledge Society
Abstract
With the increasing uptake of websites by universities, competition is no
longer limited to physical campuses but has also shifted online, where each
university seeks to create a high quality website. Online promotion and
communication is even more important for African universities, which are
spread on large territories, as it presents an opportunity for them to promote
their existence and achievements, collaborate with other institutions, and
deliver online education to students. Challenges facing Africa’s higher
education institutions include: cultural differences, funding problems,
language issues, and governance problems. In this paper we present the
results of the evaluation of the website quality of three representative Kenyan universities. The study is based on an evaluation framework derived from a meta-model
based on 7 dimensions. An in-depth evaluation was carried out using surveys, inspective analysis and
automated tools. Results highlighted a number of critical issues and gave important suggestions for
the improvement of the Masinde Muliro University (MMUST) website.
Description
Keywords
Website quality, 7Loci meta-model, Quality model, Stakeholders, Requirements
Citation
Ojino R., Mich L., Ogao P., Karume S. (2013), The Quality of Kenyan University Websites: A Study for the Re-engineering of the Masinde Muliro University Website, Journal of e-Learning and Knowledge Society, v.9, n.3, 169-176. ISSN: 1826-6223, e-ISSN:1971-8829