Towards a Persuasive Technology for Electricity Theft Reduction in Uganda
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Date
2017
Journal Title
Journal ISSN
Volume Title
Publisher
Springer, Cham
Abstract
Technology for changing attitude and behaviour, known as persuasive
technology, has been applied to solve many challenges, ranging from
personal health and finance, to environmental sustainability. In this paper, an
application to persuade electricity consumers in Kampala, Uganda, to partner
with the electricity utility company in fighting electricity theft is proposed. The
persuasive application will implement a number of persuasive techniques
including tailoring, reduction, notifications and suggestion. These techniques,
along with the choice of technology, were derived basing on Fogg’s process of
persuasive systems development.
Description
Keywords
Persuasive technology, Electricity theft, Non-technical losses Fogg’s eight steps
Citation
Mutebi, R. M., Otim, J. S., & Sebitosi, B. (2017, December). Towards a Persuasive Technology for electricity theft reduction in Uganda. In International Conference on e-Infrastructure and e-Services for Developing Countries (pp. 121-130). Springer, Cham. https://doi.org/10.1007/978-3-319-98827-6_10