Psychological contract, engagement and employee discretionary behaviours Perspectives from Uganda
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Date
2017
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of Productivity and Performance Management
Abstract
The purpose of this paper is to examine the mediation effect of employee engagement on the
relationship between employer obligations, employee obligations and state of the psychological contract and
employee discretionary behaviours.
Design/methodology/approach – The empirical data were collected using self-administered
questionnaires with 278 participants from 11 commissions and three agencies in the public service in
Uganda. The authors used hierarchical regression analysis to investigate the hypotheses.
Findings – The results indicate that employer obligations, employee obligations and state of the psychological
contract were positively related to employee discretionary behaviours. In addition, employee engagement was
found to be a partial mediator between employee obligations, employer obligations and state of the
psychological contract and discretionary behaviours among for both subordinate and supervisory staffs.
Originality/value – Since little is known about the process by which public service commissions and
agencies in Uganda promote employer obligations, employee obligations and state of the psychological
contract on discretionary behaviours, this paper contributes to the literature by examining human resource
management practices in a developing country context.
Description
Keywords
Uganda, Engagement, Employees, Psychological contracts, Discretionary behaviours
Citation
Kasekende, F. (2017). Psychological contract, engagement and employee discretionary behaviours: Perspectives from Uganda. International Journal of Productivity and Performance Management. DOI 10.1108/IJPPM-07-2016-0136