Challenges of Involving Stakeholders When Creating Enterprise Architecture

Abstract

Although researchers report challenges that occur during enterprise architecture development (in general), there is lack of an elaborate description of those that occur during enterprise architecture creation – particularly if organizational stakeholders are to be deeply involved. Yet understanding challenges of involving organizational stakeholders when creating enterprise architecture is a prerequisite for devising a relevant solution to enterprise architects. An exploratory survey was therefore conducted with the aim of investigating challenges that enterprise architects face when they involve organizational stakeholders during enterprise architecture creation. This paper presents and discusses findings from the survey. The survey results generally indicate why 90% of enterprise architects face challenges when delivering products of enterprise architecture creation, although 96% of architects closely collaborate with organizational stakeholders during enterprise architecture creation.