Evaluation of accessibility standards on Ugandan e-government websites
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Date
2019
Journal Title
Journal ISSN
Volume Title
Publisher
An International Journal
Abstract
In spite of the efforts made by the Government of Uganda
through the National IT Authority Uganda (NITA-U) to provide many of
the government services online, web accessibility is still not considered as
a major factor by the developers of the e-government websites. As a result,
people with disabilities cannot use websites as effectively as people without
disabilities. Therefore, the main objective of this study was to evaluate the
extent by which Ugandan e-government websites meet the internationally
accepted WCAG 2.0 standards. The analysis was done for 63 websites
belonging to government ministries, departments and agencies. Website
accessibility assessment was carried out using two automatic evaluation tools:
TAW and AChecker. The results presented in this paper indicate that all the
websites not do not satisfy the level AA accessibility guidelines. Although
NITA-U has developed guidelines for building websites, there is still great
need to improve accessibility on e-government websites.
Description
Keywords
Accessibility, e-government, WCAG 2.0, Ministries, Departments and agencies
Citation
Nakatumba-Nabende, J., Kanagwa, B., Kivunike, F.N. and Tuape, M. (2019) ‘Evaluation of accessibility standards on Ugandan e-government websites’, Electronic Government, An International Journal, Vol. 15, No. 4, pp.355–371.