Market-Oriented Public Management in Uganda: Benchmarking International Best Practise?
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Date
2000
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
A Journal of African Studies
Abstract
This paper examines the phenomenon of"new" pulblic
management in Uganda in the broader context of the history of
administrative reform, the quality management revolution, and the
rise of economic rationalism over conventional public administration.
The durability of Uganda's donor-driven reforms is critically analysed.
Using a Best-Practices Benchmarking {BPS) model, this paper
argues that Uganda's edition of market-oriented public management
is inconsistent with the logic of consciously benchmarking
international best-practices in public service delivery. The definition
of the reforms by the IMF/World Bank fraternity, as a conditionality
for further "development assistance" is found to institutionalise a
top-down approach which is antithetical to durable change
management If Uganda is to pursue durable reforms, a fundamentally
re-engineered bottom-up approach is not optional. It is a must. The
country must deploy a genuine best-practices benchmarking
strategy underpinned by the continuous search for better quality
service delivery.
Description
Keywords
Public Management, Benchmarking International, Practise
Citation
Kiiza, J. (2000). Market-Oriented Public Management in Uganda: Benchmarking International Best Practise?. Ufahamu: A Journal of African Studies, 28(1).