Inter-organisational communication: organisational future orientation, interorganisational interaction quality and interorganisational group mechanism
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Date
2022
Journal Title
Journal ISSN
Volume Title
Publisher
Journal of International Humanitarian Action
Abstract
The purpose of this study is to investigate the effect of organisational future orientation and interaction quality
on inter-organisational communication, and the mediating role of inter-organisational group mechanism on the
relationship between organisational future orientation, interaction quality and inter-organisational communication.
A questionnaire assessing the experience of organisational future orientation, inter-organisational interaction quality,
inter-organisational group mechanism and inter-organisational communication was administered to 101 out of 136
humanitarian organisations delivering social services to refugee settlements in Uganda. The proposed hypotheses
were tested using PLS-SEM in the SmartPLS version 3.3.0 for professionals. The paper found that organisational future
orientation has a positive impact on inter-organisational communication. Inter-organisational group mechanism
partially mediates organisational future orientation and inter-organisational communication whilst it fully mediates
the relationship between inter-organisational interaction quality and inter-organisational communication. The findings
of this research provide useful insights into the role of inter-organisational group mechanism in boosting the role
of organisational future orientation and interaction quality in inter-organisational communication in humanitarian
relief delivery. Hence, a high level of inter-organisational group mechanism not only improves inter-organisational
communication in humanitarian relief delivery but also enhances the benefits of organisational future orientation and
interaction quality for inter-organisational communication. This research is one of the limited studies that investigate
the effect of organisation future orientation and interaction quality on inter-organisational group mechanism and
inter-organisational communication in humanitarian relief delivery in sub-Saharan Africa.
Description
Keywords
Inter-organisational communication, Organisational future orientation, Interorganisational interaction quality, Interorganisational group mechanism
Citation
Mutebi, H., Muhwezi, M., Ntayi, J. M., & Munene, J. C. (2022). Inter-organisational communication: organisational future orientation, inter-organisational interaction quality and inter-organisational group mechanism. Journal of International Humanitarian Action, 7(1), 1-23. https://doi.org/10.1186/s41018-021-00110-x