A usability based approach to designing continuous user biometric authentication system

dc.contributor.authorMugambi Kaburu, Dennis
dc.contributor.authorSansa‑Otim, Julianne
dc.contributor.authorMayanja, Kajumba
dc.contributor.authorMirembe, Drake Patrick
dc.contributor.authorBulega, Tony
dc.date.accessioned2022-05-02T20:20:22Z
dc.date.available2022-05-02T20:20:22Z
dc.date.issued2018
dc.description.abstractAbstract The advent of the internet and associated technologies have revolutionized the way we live and work. Today, organizations both public and private rely heavily on information systems to deliver services. The quality and reliability of services delivered by these systems depends on controlled access to these information systems. In mission, critical systems like online examination and military intelligence, there is need to verify constantly the identity of the user throughout the session of interaction (referred to as “continuous user authentication”). Accordingly, researchers have proposed a number of approaches to address the issues of continuous user authentication. However, these approaches require user collaboration, which affects user performance on the core tasks in the business processes because of user task interruptions. Thus, the approaches have usability challenges. Continuous user Biometric Authentication systems have a usability score of the range 55–60% on a System Usability Scale (SUS) on average, interpreted in SUS score as poor. Therefore, this paper discusses the design of a non-intrusive continuous user biometric authentication approach, which aims at guiding the design of continuous user biometric authentication systems with SUS score above the range of 65% in relation to the context of the primary task in the business process. The cognitive approach proposed incorporates usability quality attribute in respect to the users’ primary tasks on the system by applying results from cognitive psychology. The approach allows a designer to understand the impact of a particular re-authentication method to user performance and satisfaction in a continuous user authentication environment.en_US
dc.identifier.citationKaburu, D. M., Sansa-Otim, J., Mayanja, K., Mirembe, D. P., & Bulega, T. (2018). A usability based approach to designing continuous user biometric authentication system. Quality and User Experience, 3(1), 1-14. https://doi.org/10.1007/s41233-018-0021-1en_US
dc.identifier.urihttps://doi.org/10.1007/s41233-018-0021-1
dc.identifier.urihttps://nru.uncst.go.ug/handle/123456789/3151
dc.language.isoenen_US
dc.publisherQuality and User Experienceen_US
dc.subjectUsable-securityen_US
dc.subjectContinuous user authenticationen_US
dc.subjectBiometricsen_US
dc.subjectSystem Usability Score (SUS)en_US
dc.titleA usability based approach to designing continuous user biometric authentication systemen_US
dc.typeArticleen_US
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