Browsing by Author "Sebitosi, Ben"

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    Electricity Theft in Kampala and Potential ICT Solutions
    (Springer, Cham, 2014) Mbabazi Mutebi, Ruth; Sansa Otim, Julianne; Okou, Richard; Sebitosi, Ben
    Electricity theft is the main source of non-technical losses in electricity distribution utilities. This paper presents data from an ongoing research to study the causes of electricity theft in Kampala, Uganda and people’s response to the efforts being made to reduce it. Our study reveals that electricity theft in Kampala is largely due to economic reasons and corruption within the utility company. It confirms that people perceive electricity theft as the utility’s problem and are not willing to report electric theft suspects. We propose ICT technologies to encourage consumer participation in reducing electricity theft.
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    Towards a Persuasive Technology for Electricity Theft Reduction in Uganda
    (Springer, Cham, 2017) Mbabazi Mutebi, Ruth; Sansa Otim, Julianne; Sebitosi, Ben
    Technology for changing attitude and behaviour, known as persuasive technology, has been applied to solve many challenges, ranging from personal health and finance, to environmental sustainability. In this paper, an application to persuade electricity consumers in Kampala, Uganda, to partner with the electricity utility company in fighting electricity theft is proposed. The persuasive application will implement a number of persuasive techniques including tailoring, reduction, notifications and suggestion. These techniques, along with the choice of technology, were derived basing on Fogg’s process of persuasive systems development.