Browsing by Author "Musinguzi, Dan"

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    How Do Small Business Owners Manage Working Capital in An Emerging Economy? A Qualitative Inquiry
    (Qualitative Research in Accounting & Management., 2013) Orobia, Laura A.; Byabashaija, Warren; Munene, John C.; Sejjaaka, Samuel K.; Musinguzi, Dan
    The purpose of this study was to examine the actions owner-managers of small businesses undertake in managing working capital. Design/methodology/approach – The study adopted an exploratory research design. The point of saturation was achieved after ten owner-managers were interviewed. Data were analyzed using content analysis technique with the aid of NVivo software. Verbatim texts were used to explain the emergent themes. Findings - The findings indicate that in the absence of systems, structures and procedures, small business owner-managers intuitively plan, monitor and control their working capital. The activities undertaken include; reliance on memory and oral agreements, informal planning, assuming inventory limits, unconventional record keeping, cash flow based information management and giving credit to close associates. Research limitations - A more detailed investigation of the steps in the action sequence may advance our understanding of the process. Future studies need to test the effect of personal characteristics on working capital management process. Practical implications – Owner-managers of small businesses do not require the same degree of sophistication employed in planning, monitoring and controlling working capital.
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    Modeling Service Quality Improvement Priorities in Selected Hotels for Efficient Service Delivery
    (International Journal of Tourism Sciences, 2012) Tukamushaba, Eddy K.; Musinguzi, Dan; Katongole, Celestine; Xiao, Honggen
    This paper develops an integrated performance model that is aimed at improving service quality and providing accurate indicators that guide hotel managers in improving service priorities that promote customer satisfaction and eliminate resource wastage. The study was guided by three objectives of determining the level of importance of selected service quality attributes the level of satisfaction with selected service quality attributes and establishing the key service quality attributes that aid managers focus their improvement efforts. Quantitative techniques were used based on a sample size of 238 respondents selected from 30 hotels labeled as Common wealth Heads Of Government Meeting hotels in 2007. The findings indicate that out of the 22 service quality items, 13 needed
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    Qatar, tourism
    (Encyclopaedia of Tourism. Springer, 2015) Musinguzi, Dan; Tukamushaba, Eddy K.; Ei Khatib, Razan
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    Uganda, tourism
    (2015) Tukamushaba, Eddy K.; Musinguzi, Dan
    The Republic of Uganda occupies 241,038 km2, of which 81.8%is covered by land and 18.2%by water. It has an estimated population of 36 million with annual growth rate of 3.24 % (CIA 2014). Uganda is bordered by the Republic of South Sudan to the north, ▶Kenya to the east, the Democratic Republic of the Congo to the west, and ▶Tanzania and ▶Rwanda to the South. Today, the country is a major African ▶destination that has developed since the 1950s. It is divided into four main administrative regions (central, western, eastern, and northern) with theWestern region having most of the attractions (Figure 1).