Browsing by Author "Ahiauzu, Augustine"
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Item Board role performance in Uganda’s services sector firms(Journal of Public Administration and Policy Research, 2012) Nkundabanyanga, Stephen K.; Ahiauzu, AugustineThe present paper sought to confirm factors that are relevant to board role performance in Uganda and as a corollary empirically tested the relationship between individual dimensions of the model of board role performance. The study was cross-sectional and correlational and the analysis was conducted using Structural Equation Modelling (SEM) with Analysis of Moment Structures (AMOS) software on a sample of 128 service firms in Uganda. Findings indicate that a four-dimensional model of board role performance was determined to be the best fitting model for Ugandan service firms. From the results we do claim, that board role performance causes the scores observed on the measured variables of boundary spanning, effective partnership, environmental scanning and control of the organization. The measured variables are the individual dimensions of the model of board role performance. The present study provides one of the few studies that have analysed with confirmatory factor analysis (CFA) using AMOS to test board role performance measurement model and provides a benchmark for Uganda’s service firms wishing to leverage performance of their boards. However, using cross-sectional data does not allow for testing of the process aspect of the model; still, it provides evidence that the model can stand empirical tests of the four elements of the model. Additional research should examine the process aspects of board role performance and also test our model in predicting firm financial performance. The model in this paper might improve the quality of board role performance and apply to other sectors of Uganda’s firms to avert the problem of ineffective boards as evidenced by consistent firm failures in Uganda. By improving the quality of board role performance, boards will demonstrate their relevance in company direction and improvement of company value to the benefit of all stakeholders.Item Building psychological contract: the role of leader member exchanges(Emerald Group Publishing Limited, 2016) Kasekende, Francis; Munene, John C.; Ntayi, Joseph M.; Ahiauzu, AugustineThe purpose of this paper is to address the building blocks for psychological contract among public institutions in Uganda by investigating the mediation effect of leader-member exchanges (LMX) in the relationship between perceived environmental dynamism and psychological contract. Design/methodology/approach – The authors use structural equation modelling (AMOS) to investigate the hypotheses. Findings – LMX is a significant mediator in the association between generational work values and psychological contract and technological advancement and psychological contract among employees in public institutions in Uganda. Practical implications – At commissions and agencies level, generational work values and technological advancement seem to create better effects on employee-employer unwritten expectations and obligations when they go through LMX. This has important implications for the investment in and outcomes of these LMX endeavours from both the employer and the employee. Originality/value – The study is one of the pioneers to demonstrate that the presence of LMX reflected in the form of a dyadic relationship helps to extend the positive effects generational work values and technological advancement have on psychological contract.Item Competitive advantage: mediator of intellectual capital and performance(Journal of intellectual capital., 2011) Kamukama, Nixon; Ahiauzu, Augustine; Ntayi, Joseph M.The purpose of this paper is to examine the mediating effect of competitive advantage in the relationship between intellectual capital and financial performance in Uganda’s microfinance institutions. The major aim is to establish the role of competitive advantage in the relationship between intellectual capital and firm performance. Design/methodology/approach – The paper adopts MedGraph program (Excel version), Sobel tests and the Kenny and Boran approach to test for mediation effects. Findings – Competitive advantage is a significant mediator in the association between intellectual capital and financial performance and boosts the relationship between the two by 22.4 percent in Ugandan microfinance institutions. Further findings confirmed a partial type of mediation between the intellectual capital, competitive advantage and financial performance. Research limitations/implications – Only a single research methodological approach was employed and future research through interviews could be undertaken to triangulate. Furthermore, the findings from the present study are cross-sectional. Future research should be undertaken to examine the mediation effects studied in this paper across time. Practical implications – In order to have a meaningful interpretation of the results of the relationships between study variables, it is always vital to assess the role of the third variable (competitive advantage) in the relationship. This enables practitioners and scholars to comprehend and make legitimate decisions and conclusions that can foster business growth. Originality/value – This is the first study that focuses on testing the mediating effect of competitive advantage on the relationship between intellectual capital and financial performance in Ugandan mmicrofinance institutions.Item Does strategic ambidexterity moderate organizational support - sales performance relationship for financial services in Uganda?(African Journal of Business Management, 2017) Musigire, Samuel; Ntayi, Joseph; Ahiauzu, AugustineAdapting strategic ambidexterity enhances the sales performance of financial services that provide support to their employees, especially the sales representatives. Simultaneously providing support aligned to the needs of existing markets and that which is aligned to needs of new markets attracts potential customers to open accounts and undertake policies in banks and insurance institutions, respectively, and encourages existing account or policy holders to save more with their banks or upgrade their insurance policies. Despite strategic ambidexterity’s important role in the relationship between organizational support and sales performance, existing studies in financial services have concentrated on investigating the direct relationship between these variables. These studies have ignored the role of strategic ambidexterity in moderating the relationship between organizational support and sales performance. This study found that there was a positive and significant impact of strategic ambidexterity in moderating the relationship between organizational support and sales performance of financial services in Uganda.Item Intellectual Capital and Financial Performance in Uganda’s Microfinance Institutions(African Journal of Accounting, Economics, Finance and Banking Research, 2010) Kamukama, Nixon; Ahiauzu, Augustine; Ntayi, Joseph M.This paper examined the individual contribution of intellectual capital elements to performance. Its purpose was to explore the extent to which intellectual capital elements can explain financial performance in Uganda’s microfinance industry. Hierarchical regression was used because of its capacity to indicate precisely what happens to the model as different predictor variables are introduced. This study confirms that the three intellectual capital elements are strong predictors of financial performance and they account for 47% of variance in performance. However, the order of importance of these variables in explaining the variance in financial performance (basing on their standardized beta values) is: relational capital, structural capital and human capital. The findings can help management to intensify initiatives to encourage greater understanding and acceptance of the concept of intellectual capital that boosts performance in the industry.Item Intellectual capital and performance: testing interaction effects(Journal of intellectual capital, 2010) Kamukama, Nixon; Ahiauzu, Augustine; Ntayi, Joseph M.The purpose of this paper is to examine the interaction effect of intellectual capital elements and how they fuse to affect financial performance in microfinance institutions. The major purpose is to explore the appropriate blend or mix of intellectual capital elements that explains the source of value creation – hence performance – in microfinance institutions. Design/methodology/approach – The paper adopts the ModGraph program (Excel version) along with the Kenny and Boran approach to test conditional hypotheses. Findings – The magnitude effect of human capital on performance depends on any of structural or relational capital; hence the assumption of nonadditivity is met. However, no significant interaction effects were established between relational and structural capital. Research limitations/implications – Only a single research methodological approach was employed and future research through interviews could be undertaken to triangulate. Furthermore, the findings from the present study are cross-sectional – future research should be undertaken to examine the multiplicative effects studied in this paper across time Practical implications – In order to boost the wealth of microfinance institutions in Uganda, managers should always endeavor to find a viable intellectual capital mix or blend that can add value to the firm. Originality/value – This is the first study that focuses on testing the interactive effects of intellectual capital elements on financial performance in Ugandan microfinance institutions.Item Intellectual capital in Ugandan service firms as mediator of board governance and firm performance(African Journal of Economic and Management Studies, 2014) Korutaro Nkundabanyanga, Stephen; Ntayi, Joseph M.; Ahiauzu, Augustine; Sejjaaka, Samuel K.The purpose of this paper is to examine the mediating effect of intellectual capital on the relationship between board governance and perceived firm financial performance. Design/methodology/approach – This study was cross-sectional. Analyses were by SPSS and Analysis of Moment Structure on a sample of 128 firms. Findings – The mediated model provides support for the hypothesis that intellectual capital mediates the relationship between board governance and perceived firm performance. while the direct relationship between board governance and firm financial performance without the mediation effect of intellectual capital was found to be significant, this relationship becomes insignificant when mediation of intellectual capital is allowed. Thus, the entire effect does not only go through the main hypothesised predictor variable (board governance) but majorly also, through intellectual capital. Accordingly, the connection between board governance and firm financial performance is very much weakened by the presence of intellectual capital in the model – confirming that the presence of intellectual capital significantly acts as a conduit in the association between board governance and firm financial performance. Overall, 36 per cent of the variance in perceived firm performance is explained. the error variance being 64 per cent of perceived firm performance itself. Research limitations/implications – The authors surveyed directors or managers of firms and although the influence of common methods variance was minimal, the non-existence of common methods bias could not be guaranteed. Although the constructs have been defined as precisely as possible by drawing upon relevant literature and theory, the measurements used may not perfectly represent all the dimensions. For example board governance concept (used here as a behavioural concept) is very much in its infancy just as intellectual capital is. Similarly the authors have employed perceived firm financial performance as proxy for firm financial performance. The implication is that the constructs used/developed can realistically only be proxies for an underlying latent phenomenon that itself is not fully measureable. Practical implications – In considering the behavioural constructs of the board, a new integrative framework for board effectiveness is much needed as a starting point, followed by examining intellectual capital in firms whose mediating effect should formally be accounted for in the board governance – financial performance equation. Originality/value – Results add to the conceptual improvement in board governance studies and lend considerable support for the behavioural perspective in the study of boards and their firm performance improvement potential. Using qualitative factors for intellectual capital to predict the perceived firm financial performance, this study offers a unique dimension in understanding the causes of poor financial performance. It is always a sign of a maturing discipline (like corporate governance) to examine the role of a third variable in the relationship so as to make meaningful conclusions.Item The interaction effect of social exchanges on the relationship between organizational climate and psychological contract(Leadership & Organization Development Journal., 2015) Kasekende, Francis; Munene, J. C.; Ntayi, Joseph M.; Ahiauzu, AugustineThe purpose of this paper is to examine the interaction effect of organizational climate and social exchanges and how they fuse to affect psychological contract in the public service in Uganda. Design/methodology/approach – The paper adopts a cross-sectional descriptive and analytical design. The authors employ structural equation modeling to test hypotheses. Using proportionate and simple random sampling procedures, a sample of 346 respondents was drawn from Uganda public service commissions and agencies of which a response rate of 61.5 percent was obtained. Findings – The magnitude effect of organizational climate on psychological contract depends on social exchanges; implying that the assumption of non-additivity is met. Research limitations/implications – Only a single research methodological approach was employed and future research through interviews could be undertaken to triangulate. Practical implications – In order to boost the employee-employer relationship of public servants in Uganda commissions and agencies, managers should always endeavor to find a viable organizational climate-social exchanges mix or blend that can add value to employee-employer relationship. Originality/value – This is one of the few studies that focus on testing the interactive effects of social exchanges on the relationship between organizational climate and psychological contract in Uganda public service commissions and agencies.Item A model for effective board governance in Uganda’s services sector firms(Journal of Accounting in Emerging Economies, 2013) Nkundabanyanga, Stephen K.; Ahiauzu, Augustine; Sejjaaka, Samuel K.; Ntayi, Joseph M.The present study was carried out with the purpose of establishing a model of effective board governance in Uganda’s service sector firms. Design/methodology/approach – This study is cross-sectional. The analysis was conducted using Analysis of Moment Structures (AMOS) software on a sample of 128 service firms in Uganda. The perceived effective board governance in Uganda was measured by the perceptions of 128 respondents who are managers or directors in each of those service firms. Three confirmatory factor analysis models were tested and fitted. Findings – The three-dimensional model of effective board governance in Uganda – consisting of control and meetings’ organization, board activity and effective communication – was determined to be the best fitting model. Evidence in support of relevant theories of board governance was adduced. Research limitations/implications – Although plenty of literature on corporate governance exists, there is scarce literature on effective board governance conceptualization and this together with imprecise terminology regarding this area may have affected the authors’ conceptualization of the study. The authors’ study was limited to the service sector firms registered and operating in Kampala, Uganda and it is possible that their results are only applicable to this sector in Uganda. Nevertheless, policy makers of Uganda dealing with financial markets, academicians, company directors, company owners and even general readers interested in the area of effective board governance might find this paper handy. Practical implications – The authors believe that application of their model should improve the quality of board governance in Uganda and can also apply to other sectors of Uganda’s firms to help avert the problem of ineffective boards as evidenced by consistent firm failures in Uganda. By improving the quality of board governance, Ugandan boards will demonstrate their relevance in company direction and improvement of company value to the benefit of all stakeholders. Originality/value – The present study provides one of the few studies that have analysed with confirmatory factor analysis (CFA) using AMOS to test effective board governance measurement model and provides a benchmark for Uganda’s service firms yearning to leverage the use of their boards.Item Organizational Virtuousness: The Customers’ Perspective(African Social Science Review, 2019) Gukiina, Joshua; Ntayi, Joseph M.; Balunywa, Waswa; Ahiauzu, AugustineThis paper reviews the literature on organizational virtues to construct a concept of organizational virtuousness from the perspective of customers. Definitions of organizational virtuousness are missing important virtues and fail to consider the views of customers, who benefit from virtuous organizations, at least as asserted by the extant literature. This paper is theoretical, not empirical. The ideas come from an array of disciplines and include virtues not presently considered in the organizational virtue literature. In addition, the paper emphasizes the perspectives of customers, a dimension missing from existing studies.Item Psychological Climate, Catharsis, Organizational Anomie, Psychological Wellness and Ethical Procurement Behaviour in Uganda's Public Sector(Journal of Public Procurement, 2011) Mpeera Ntayi, Joseph; Ahiauzu, Augustine; Eyaa, SarahThe purpose of this study is to investigate the relationship between psychological climate, catharsis, organizational anomie, psychological wellness and ethical procurement behaviour in Uganda's public sector, in order to understand better the conditions that foster or diminish procurement ethics in a developing country. Data for this study were collected from a sample of 1100 respondents out of which 460 usable questionnaires, representing a 42% response rate were received and analyzed. Results reveal that psychological climate, procurement planning and organizational anomie were significant predictors, accounting for 64% of the variance in ethical procurement behaviour. These results have both policy and managerial implications which we present and discuss in this paper.