Acceptance and Use of Electronic Library Services in Ugandan Universities
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Date
2008
Journal Title
Journal ISSN
Volume Title
Publisher
ACM/IEEE-CS joint conference
Abstract
University libraries in Developing Countries (DCs), hampered by
developmental problems, find it hard to provide electronic
services. Donor communities have come in to bridge this
technology gap by providing funds to university libraries for
information technology infrastructure, enabling these university
libraries to provide electronic library services to patrons.
However, for these services to be utilized effectively, library endusers
must accept and use them. To investigate this process in
Uganda, this study modifies “The Unified Theory of Acceptance
and Use of Technology” (UTAUT) by replacing “effort
expectancy” and “voluntariness” with “relevancy”, “awareness”
and “benefits” factors. In so doing, we developed the Service
Oriented UTAUT (SOUTAUT) model whose dependent
constructs predict 133% of the variances in user acceptance and
use of e-library services. The study revealed that relevancy
moderated by awareness plays a major factor in acceptance and
use of e-library services in DCs.
Description
Keywords
End-users, Hybrid library services, Technology acceptance, UTAUT, Uganda
Citation
Tibenderana, P. K., & Ogao, P. J. (2008, June). Acceptance and use of electronic library services in Ugandan universities. In Proceedings of the 8th ACM/IEEE-CS joint conference on Digital libraries (pp. 323-332).