On Supporting Collaborative Problem Solving in Enterprise Architecture Creation
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Date
2010
Journal Title
Journal ISSN
Volume Title
Publisher
Springer Berlin Heidelberg
Abstract
Creating enterprise architecture can be perceived as a creative
problem solving task, since it involves managing organizational
complexity and inflexibility by devising a synergic solution from all organizational
units. Creative (or collaborative) problem solving in several
fields has been supported by supplementing domain specific techniques
with functionalities of a Group Support System (GSS). This paper aims
to demonstrate how GSSs can also be used to support collaborative problem
solving in enterprise architecture creation. Using the Design Science
research methodology, a method was designed to support collaborative
problem solving during architecture creation. This method draws from
enterprise architecture approaches that are used in practice, and collaborative
problem solving theories in academia. It has been evaluated using
an experiment and two real life cases. This paper presents findings from
this evaluation. The findings were used to refine the method, and they
indicate that the effectiveness of academia-based artifacts in addressing
problems encountered in practice, can only be achieved through continuous
and diverse evaluation of these artifacts in practice.
Description
Keywords
Enterprise Architecture Creation, Collaborative Problem Solving
Citation
Nakakawa, A., van Bommel, P., & Proper, E. (2010). On supporting collaborative problem solving in enterprise architecture creation. In Practice-Driven Research on Enterprise Transformation: Second Working Conference, PRET 2010, Delft, The Netherlands, November 11, 2010. Proceedings 2 (pp. 156-181). Springer Berlin Heidelberg.