A qualitative study of caregivers’ expectations and communication desires during medical consultation for sick children in Uganda

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dc.contributor.authorKiguli, Sarah
dc.contributor.authorMafigiri, David
dc.contributor.authorNakigudde, Janet
dc.contributor.authorDalen, Jan van
dc.contributor.authorVleuten, Cees van der
dc.date.accessioned2022-05-19T09:10:32Z
dc.date.available2022-05-19T09:10:32Z
dc.date.issued2011
dc.description.abstractLittle data exist on patients’ expectations and communication desires during medical consultation in Non-Western settings. We conducted a qualitative study to compare expectations and communication desires of sick children’s caregivers at Mulago Hospital, Uganda, to those of patients in Western countries. Methods: Three Focus Group Interviews and three Key Informant Interviews were conducted with 24 caregivers of sick children in Mulago Hospital Kampala, Uganda. An interview guide adapted from the Calgary-Cambridge Guide was used to conduct focus group and Key Informant Interviews. Two investigators worked independently to review transcripts and analyse them for content and emerging themes. Results: Caregivers of sick children in Mulago Hospital expect attending doctors to build a relationship with them, by demonstrating the verbal and nonverbal skills outlined in the CCG including maintaining eye contact, using appropriate gestures and voice during communication, and being nonjudgmental. Conclusion: The communication needs and expectations of caregivers of sick children in Mulago Hospital are similar to those of patients and caregivers in Western countries. Practice implications: The CCG can be used as a training guide to enhance the communication skills of current and future doctors in Mulago Hospital.en_US
dc.identifier.citationKiguli, S., Mafigiri, D., Nakigudde, J., van Dalen, J., & van der Vleuten, C. (2011). A qualitative study of caregivers’ expectations and communication desires during medical consultation for sick children in Uganda. Patient education and counseling, 84(2), 217-222. doi:10.1016/j.pec.2010.07.015en_US
dc.identifier.other10.1016/j.pec.2010.07.015
dc.identifier.urihttps://nru.uncst.go.ug/handle/123456789/3265
dc.language.isoenen_US
dc.publisherPatient education and counselingen_US
dc.subjectCaregiversen_US
dc.subjectCommunication skillsen_US
dc.subjectDoctor–patient communicationen_US
dc.subjectExpectationsen_US
dc.subjectNon-Western countriesen_US
dc.titleA qualitative study of caregivers’ expectations and communication desires during medical consultation for sick children in Ugandaen_US
dc.typeArticleen_US
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