Browsing by Author "Sumil, Manuel"

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    An Assessment Of Degree Of Service Quality Of Some Selected Commercial Banks In Central Uganda; Perception Of Bank Customers
    (International Journal of Engineering Research & Technology, 2013) Burani, Aluonzi; Sunday, Arthur; Turyahebwa, Abanis; Byamukama, Eliab; Sumil, Manuel
    This study was concerned with the assessment of degree of service quality provided by some selected commercial banks in central Uganda. The objectives of the study were to determine (i) demographic profiles (ii) degree of service quality and (iii) significant differences between services provided by the selected commercial banks. The study employed ex post facto design, cross sectional survey, correlation design and quantitative paradigm. Self Administered Questionnaires were used with CVI = 0.85 and reliability of r = 0.95 obtained using cronbach alpha method. Data was analyzed using descriptive statistics and t-test. The major findings included male being majority (52%) and female 48%. In terms of age group of (20-39); obtained 81% and 60 and above were 3%. Diploma holders were 32% and Ph.D holders were 1%. UBA customers being majority (58%) and Global Trust Bank score 42%. In terms of determining the degree of service quality in selected commercial banks in central Uganda, the responsiveness, competence, credibility, security, accessibility and understanding of the service were rated successful apart from reliability of the service which was rated was fair meaning not reliable. With t value = 2.401 and sig or p = 0.017 at 0.05 level of significance alternative hypothesis was accepted to the effect that there is a significant difference in degree of service quality as perceived by customers of the two selected Commercial Banks in Central Uganda. The study recommended the banks to change customer perception and win the good will from the customers, the staff should endeavor to provide the service promptly, quickly and accurately and the service provider should have alternative power to enable the service provider work 24 hours,
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    Economics of Tuition Fees: Cost-Benefit Analysis of a Differentiated Tuition Fee System in Selected Ugandan Universities
    (Bugema International Multi-Disciplinary Conference, 2015) Muhanguzi, Kibs; Sumil, Novembrieta; Kibuuka, Muhammad,; Mwebesa, Edson; Katushabe, Scovia,; Sumil, Manuel; Nakimuli, Amina
    The post millennium development (sustainable development) goals are a long term strategic plan by the United Nations’ member governments meant to ensure improved human development. Human development, the main sustainable development goal can emanate from product differentiation. Access to education is a sustainable development strategy that can improve quality of life. A differentiated tuition fee system is thought to be one of the approaches to improve people’s quality of life. Anchored on the monopolistic price discrimination theory (third degree), this paper examined the costs and benefits derived from a differentiated tuition fee system in selected Ugandan universities. To achieve this, a descriptive correlation approach and mixed explanatory designs (quantitative and qualitative) were adopted. The study found tuition fee differentiation system to have a significant correlation with benefits accrued and an insignificant correlation with costs involved.
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    Empirical Dataset on Parenting Styles: Link with Post Millennium Development Goals’ Global Development Agenda
    (International Journal of Sciences: Basic and Applied Research/IJSBAR, 2015) Sumil, Manuel; Sumil Jr., Manuel Ray; Nuwagira, Adoniya; Kibuuka, Muhammad; Nakimuli, Amina; Byabashaija, Deusdedit; Katushabe, Scovia; Mwebesa, Edson; Muhanguzi, Kibs; Kyeyune, Kirabo; Sumil, Novembrieta
    This study explored the field of parenting to generate empirical data and how it can be linked to post millennium development goals’ global development agenda in the angles of responsible parenthood and teachers’ role in the classroom. The data were elicited through the ex post facto and prospective designs on specific type of parenting style under the parenting dimensions the father and mother were practicing as experienced by 322 students selected through purposive sampling and stratified random sampling by proportional allocation from multisite nursing schools in Cebu City, Philippines. The findings of the study revealed as follows: (1) the parents practiced a combination of the three parenting styles namely, authoritative, authoritarian and permissive; (2) the indifferent style was less experienced by the respondents; (3) the authoritative style of parenting appeared to be the most dominant