Browsing by Author "Ssekitto, Francis"

Now showing 1 - 4 of 4
  • Thumbnail Image
    Item
    Africa's Data Privacy Puzzle: Data Privacy Laws and Compliance in Selected African Countries
    (University of Dar es Salaam Library Journal, 2023) Kaddu, Sarah; Ssekitto, Francis
    This study sought to give a thorough analysis of data privacy legislation, compliance rates, enforcement strategies, and related issues in seventeen (17) African countries that were chosen for the study. The study's objectives were to assess the state of data privacy laws in selected African countries, analyse levels of compliance among entities operating within these countries, assess the effectiveness of enforcement mechanisms, and identify and analyse the common challenges African countries face in complying with and enforcing data privacy laws. Researchers conducted a systematic review of 48 data privacy publications to gain a deep understanding of the complex data privacy landscape. This involved rigorous criteria for inclusion/exclusion, comprehensive search strategies, quality assessment, and data extraction/synthesis. While 15 African countries have implemented comprehensive data privacy legislation, two (Ethiopia and Burundi) rely on general regulations. The analysis found that regulatory bodies significantly enhance compliance, and highlighted recurring challenges such as insufficient public awareness, resource limitations, and complex governance structures. The research underscores the crucial role of dedicated legislation, public education, empowered regulatory authorities, and regional collaboration in guaranteeing data privacy rights in the digital age across Africa.
  • Thumbnail Image
    Item
    Finding true north in ethical practices in information service provision in academic libraries in Uganda
    (Ghana Library Journal, 2023) Kaddu, Sarah; Ssekitto, Francis
    Ethical practices in information service provision have become integral for librarians and information professionals in the ever-evolving landscape of information dissemination and access. These practices encompass an array of principles governing professional behaviours, ensuring moral conduct, and preventing potential misconduct. This paper explores the ethical practices and information services in the Makerere University Business School (MUBS) library. This study adopted a qualitative research approach, with semi-structured interviews, observations, and document analysis as the data collection methods. The findings illuminated a comprehensive array of services available within the MUBS library context, including textbooks and eBooks short-term loans; reference books and e-reference books; internet and WIFI; current awareness; interlibrary loan; journals and e-journals access to patrons; MUBS librarians’ dedication to principles such as equitable access, privacy protection, and intellectual property rights. Ethical dilemmas arising from balancing intellectual freedom and responsible information provision are also unveiled. These findings resonate with global ethical considerations in librarianship, reflecting libraries’ evolving roles in the digital age. The study’s insights will inform MUBS library operations and contribute to the scholarly discourse on ethical library practices. The research implies that librarians’ ethical decisions impact service quality and user experiences.
  • Thumbnail Image
    Item
    Management of Electronic Health Records in Virtual Health Environments: The Case of Rocket Health in Uganda
    (International Journal of Healthcare Information Systems and Informatics, 2024) Masenya, Tlou M.; Ssekitto, Francis; Kaddu, Sarah; Simati, Sam
    This article examined the management of electronic health records in virtual health environments using rocket health as a case study. The specific objectives of the study were to determine the healthcare services provided at rocket health; examine the electronic health records management practices adhered to at rocket health; and determine the inhibitors to effective electronic health records management at rocket health. A case study with a mixed-methods research approach was used. Data was collected using questionnaires, document reviews and structured interviews. The study finds that rocket health provided a range of healthcare services encompassing telehealth, pharmacy, last mile delivery, and an online store. These services predominantly operated in a digital format, resulting in the generation of electronic health records (EHRs), and therefore to capture and maintain these EHRs from multiple service points, rocket health implemented a cloud-based system.
  • Thumbnail Image
    Item
    Records Management Practices in Uganda's Public Pension Office
    (University of Dar es Salaam Library Journal, 2022) Kaddu, Sarah; Ssekitto, Francis; Kyarimpa, Moreen M.
    The purpose of this study was to assess the records management practices in Uganda's public pension office. The study's objectives were: to find out the categories of records managed in Uganda's public pension office; to examine the records management practices in Uganda's public pension office; to find out the challenges faced in the management of records in Uganda's public pension office, and to propose strategies to improve the management of records in Uganda's public pension office. The study adopted a mixed methods research design. It was conducted at the Ministry of Public Service, specifically in the Compensation Department and Department of Records and Information Management. The study population was composed of thirty (30) staff working in the two departments, who were all adopted as the sample size, given the small population. Data were collected through semi-structured interviews, self-administered questionnaires and a document review. The findings revealed that personnel records were mostly kept and that the records management practices followed were guided by the Basic Registry Procedures Manual, a manual specifically developed for registries at the Ministry of Public Service. Despite having a records manual in place, some staff had poor attitudes towards records management due to poor remuneration while others had no/limited training in records management. Other challenges faced included inadequate equipment, non-streamlined records management practices and a lack of a Centre for benchmarking its practices as stipulated by the National Records and Information Management Policy framework. It is expected that the findings revealed by this study will inform policymakers, the government of Uganda and the Ministry of Public Service on the key issues to solve in a bid to strengthen records management in the public pension office to enhance the process of pension processing which is usually delayed by the lack of records.