Browsing by Author "Sol, Henk G."

Now showing 1 - 3 of 3
  • Thumbnail Image
    Item
    Decision Enhancement and Improving Business Process Agility
    (In 6th Annual International Conference on Computing and ICT Research, 2010) Amiyo, Mercy; Nabukenya, Josephine; Sol, Henk G.
    Achieving Business process agility requires organisations to be able to identify change in their business environment and respond promptly. In addition, they should be able to identify internal and external drivers for improvement. Business Process Management (BPM) suites have thus been developed to support the business process lifecycle by enabling timely changes to be made on process models. However, most BPM suites give little attention to the decision process that takes place when analyzing a business process and deciding on how to improve it. This research therefore proposes to develop a platform (Studio) that will provide an interactive environment to enhance the decision process involved in coming up with alternative solutions on how to improve the business process in response to changes, and identified internal and external drivers for improvement. The design science research method that emphasizes the ‘utility’ of developed artifacts is followed during this research.
  • Thumbnail Image
    Item
    A Repeatable Collaboration Process for Exploring Business Process Improvement Alternatives
    (IEEE., 2012) Amiyo, Mercy; Nabukenya, Josephine; Sol, Henk G.
    The dynamic nature of organisations has increased demand for business process agility leading to the adoption of continuous Business Process Improvement (BPI). Success of BPI projects calls for continuous process analysis and exploration of several improvement alternatives. These activities are knowledge intensive requiring multi-disciplinary skills. Coupled with the cross-cutting nature of business processes attainment of one's business goal necessitates collaboration among stakeholders in many business process improvement efforts. However the existing tools provide limited to no support for this kind of collaboration, especially in the decision processes involved. In light of this, we designed a repeatable collaboration process (CP) for BPI alternative exploration. The CP consists of two modules aimed at the generation of BPI alternatives and the selection of a BPI alternative respectively. Evaluation results from testing sessions at two organisations show that the CP provides support for the BPI generation and selection process, and is useful for BPI alternative exploration.
  • Thumbnail Image
    Item
    A Studio Based Approach to Enhancing Decision Making in Sme Start-Up
    (In 7th International Conference On Computing and ICT Research, 2011) Ejiri, Annabella Habinka; Nabukenya, Josephine; Sol, Henk G.
    The start-up phase plays an important role in the success and survival of many enterprises, which greatly depends on adequate and timely services for decision making. However, deciding to startup a mining Small and Medium Enterprise (SME) is a challenging task for many entrepreneurs in Uganda. Research on SME start-up support is limitedly available. Information Communication and Technology (ICT) is envisaged to facilitate enterprise start-ups. However, there are still acknowledged defi ciencies in Uganda due to their discrete and isolated approach of technology, stakeholders and processes. There is lack of a generalized and systematic means to carrying out SME start-up that emphasizes constant communication and prioritization to support decision processes. Hence, this design science research aims to enhance ill-structured mining SME start-up decision processes with a decision enhancement studio. This studio consists of services for participants in an interactive environment to enhance the enterprise start-up decision processes by doing an analysis of the decision alternatives. This paper presents a design of the decision enhancement studio for mining SME start-ups. The studio is based on the requirements derived from literature and an exploratory study in Uganda. The future research will be dedicated to the implementation, evaluation, and refi nement of the decision enhancement studio for mining enterprise start-ups.