Browsing by Author "Namagembe, Flavia"

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    Dimensions for Scoping e-Government Enterprise Architecture Development Efforts
    (Springer International Publishing, 2018) Nakakawa, Agnes; Namagembe, Flavia; Proper, Erik H. A.
    Inspired by developed economies, many developing economies are adopting an enterprise architecture approach to e-government implementation in order to overcome challenges of e-government interoperability. However, when developing an enterprise architecture for a complex enterprise such as the egovernment enterprise, there is need to rationally specify scope dimensions. Addressing this requires guidance from e-government maturity models that provide insights into phasing e-government implementations; and enterprise architecture approaches that provide general insight into key dimensions for scoping enterprise architecture efforts. Although such insights exist, there is hardly detailed guidance on scoping initiatives associated with developing an egovernment enterprise architecture. Yet the success of such business-IT alignment initiatives is often affected by scope issues. Thus, this paper presents an intertwined procedure that draws insights from e-government maturity models and enterprise architecture frameworks to specify critical aspects in scoping egovernment enterprise architecture development efforts. The procedure was validated using a field demo conducted in a Uganda public entity.
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    Requirements for developing interoperable e-government systems in developing countries – a case of Uganda
    (Electronic Government, an International Journal, 2019) Nakakawa, Agnes; Namagembe, Flavia
    E-government initiatives in developing countries still suffer from lack of interoperability, despite the existence of e-government interoperability frameworks in literature. For example, Uganda’s e-government landscape is fragmented within and across agencies. To provide preliminary insights into addressing this, exploratory interviews were conducted to investigate why the e-government interoperability challenge prevails in Uganda, and findings were used with respect to existing literature to specify required strategic interventions. These strategic interventions point to the need for three intertwined capabilities, i.e., a regulatory and governance framework, a capacity building and sustainability framework, and an adaptation and customisation framework for e-government implementations. Therefore, the relevance of this paper is two-fold. First, to give insight into strategic interventions that developing economies (that share Uganda’s context) can explore to address e-government interoperability. Second, to stimulate researchers in countries that have attained e-government interoperability to publish detailed technical guidelines on implementing the strategic interventions proposed herein.