Browsing by Author "Kyambade, Mahadih"

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    Ethical behaviour and values-based approach in Uganda’s healthcare facility: a framework towards enhancing healthcare performance
    (Emerald, 2025-04-11) Mutumba, Wilson Williams; Webb, Werner Nicholaas; Kyambade, Mahadih
    Purpose The purpose of this study is to develop a cohesive framework, exploring the intricate relationship between ethical behaviour, values-based approaches and organisational performance. The study seeks to investigate, analyse and furnish strategic guidance on the fundamental role of ethical behaviour within organisational contexts, ultimately contributing to the enhancement of overall organisational performance. Design/methodology/approach Employing a case study methodology based on storytelling rooted in narrative inquiry, the study extracts best practices and valuable lessons from an exemplary organisation, capturing nuanced perspectives through participant interaction and storytelling. In-depth interviews with healthcare professionals were conducted, focusing on the context, actions, results and lessons learned to construct a coherent and insightful narrative. Findings The study through its real-world case study reveals that the implementation of ethical behaviour and a values-based approach significantly enhances healthcare performance in Uganda. The narrative inquiry method effectively captures the genuine experiences of healthcare workers, highlighting how ethical practices lead to improved patient care and organisational outcomes. The findings suggest that other healthcare facilities can adopt these ethical practices to boost their performance. Originality/value The study’s novelty lies in its use of an optimistic, practical storytelling narrative based on a single case study that offers greater understanding of the way people behave. This serves as an example of how ethical values can be practically incorporated into healthcare administration to improve organisational performance, and it also provides a structure that can be replicated by other organisations in similar settings.
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    Leveraging AI in academia: university students’ adoption of ChatGPT for writing coursework (take home) assignments through the lens of UTAUT2
    (Taylor & Francis Ltd, 2025-03-22) Namatovu, Afulah;; Kyambade, Mahadih
    The rapid growth of artificial intelligence (AI) is transforming education, with tools like ChatGPT offering innovative support for university students in tasks such as essay writing and problem-solving. This study examines factors influencing ChatGPT adoption among students in Uganda, using the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) framework. The UTAUT2 model explores performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value, and habit as key drivers of technology use. A mixed-method approach was employed, involving a survey of 473 third-year Makerere University Business School students and qualitative interviews. Structural equation modeling (SEM) analyzed relationships between UTAUT2 constructs and students’ intentions to use ChatGPT. The findings show that performance expectancy, habit, and social influence significantly impact adoption, while effort expectancy and price value have less influence. This research highlights the potential of AI to enhance academic performance in resource-constrained settings. The insights are valuable for educators and policymakers aiming to integrate AI tools effectively in developing countries, addressing barriers like limited digital literacy and technological access. The study provides a foundation for strategies that support the adoption of AI in higher education, enhancing learning outcomes in Uganda’s unique socio-economic context.