Browsing by Author "George, Babu P."

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    Development of a conceptual model to understand international social entrepreneurship and its application in the Ugandan context
    (Journal of International Entrepreneurship, 2011) Tukamushaba, Eddy K.; Orobia, Laura; George, Babu P.
    While the concept of social entrepreneurship is relatively new, initiatives that employ entrepreneurial capacities to solve social problems have existed throughout history. In this paper, the factors explaining international social entrepreneurial behavior are investigated. The key argument is that behavioral potential, which is at the cognitive level, is influenced by an individual's perceptions toward social enterprise venturing. These perceptions could be related to feasibility, desirability, or propensity to act, among others. Personal, sociological, and environmental variables are linked to decision making through these perceptions. This research is based on literature review and case studies. The analysis indicates that individuals' perceptions or attitudes can explain aspects of their international social entrepreneurial potential. Areas for future research are discussed
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    Service quality assessment of transportation and government services: a study of the Hong Kong tourism industry
    (International Journal of Hospitality and Event Management, 2014) Tukamushaba, Eddy K.; George, Babu P.
    This paper presents the results of a study examining service quality assessment of selected sectors of the Hong Kong tourism industry. The functioning of three related sectors of air, rail, and road transport, as well as tourism related government departments, is considered. Identification of the visitors and their perceptions of quality of service offered by these sectors are examined. In order to establish the importance of each of the service quality attributes in determining each sector’s performance, importance-performance analysis was conducted on the airlines, public transport, and government agencies such as police, immigration, customs, and leisure and cultural services. The implications of the results obtained are discussed