Community Score Cards (CSCs)
are a participatory monitoring
and evaluation tool often used to
improve responsiveness, quality and
accessibility of health services, as
well as accountability by the different
stakeholders who are responsible for
improving the performance of these
services.
This issue brief describes the factors
that facilitate the CSC implementation
process, based on the lessons learnt
from a CSC project on maternal
and newborn health service delivery
and utilization in six sub-counties of
Kibuku district in Uganda. District
and sub-county stakeholders led the
implementation of the CSC, with support
from Makerere University School of
Public Health (MakSPH). Four rounds
of scoring were undertaken between
November 2017 and September 2018.