Now showing items 1-2 of 2
Dismantling Silo Mentality In The Uganda Civil Service
(Office of the President-Cabinet Secretariat, 2020)
Despite all the existing frameworks for effective partnerships, collaboration and synergies of various stakeholders in the value chain of implementation of public policy and delivery of services to the citizens, civil ...
Enhancement Of Use Of Client Service Charters
(Office of the President-Cabinet Secretariat,, 2020)
A customer/client charter publically sets out a number of minimum standards that citizens/clients should expect when accessing public services and how to access the services. This is expected to empower the citizens and ...