Nyeko, SonnyKabaale, EdwardMoya, MusaAmulen, ChristineMayoka Kituyi, Geoffrey2022-11-062022-11-062013Nyeko, S., Kabaale, E., Moya, M., Amulen, C., & Mayoka Kituyi, G. (2013). The role of information communication technology (ICT) small and medium enterprises (SMEs) in job creation in Kampala, Uganda. Journal of Business Management and Administration2329-2954https://nru.uncst.go.ug/handle/123456789/5182This study examined the role of information communication technology (ICT) small and medium enterprises (SMEs) toward job creation in Kampala Uganda through a quantitative survey research design. The study mainly centered on the jobs created by small and medium size enterprises that provided ICT service and/or ICT based products. Primary data were collected using a pretested questionnaire and analyzed using descriptive statistics. Findings indicate that airtime retailing, phone repair and mobile money created most of the jobs (34, 19 and 17% respectively). Majority of ICT SMEs (73%) employed 1-5 people and most jobs created were for Technicians (40%) and Sales representatives (35%) while very few of the jobs were in software development (2%). The findings further indicate that 75% of the jobs created were in lower level of the management hierarchy while only 8% were top level jobs. In terms of salary, most employees of ICT SMEs in Kampala earned Ush.100,000- Ush.200,000 a month (43%), while only 5% earned Ush.1M and above.enInformation communication technology (ICT)Small and medium enterprises (SMEs)Job creationUgandaEmploymentEntrepreneurshipArticle