Kiguli, SarahMafigiri, DavidNakigudde, JanetDalen, Jan vanVleuten, Cees van der2022-05-192022-05-192011Kiguli, S., Mafigiri, D., Nakigudde, J., van Dalen, J., & van der Vleuten, C. (2011). A qualitative study of caregivers’ expectations and communication desires during medical consultation for sick children in Uganda. Patient education and counseling, 84(2), 217-222. doi:10.1016/j.pec.2010.07.01510.1016/j.pec.2010.07.015https://nru.uncst.go.ug/handle/123456789/3265Little data exist on patients’ expectations and communication desires during medical consultation in Non-Western settings. We conducted a qualitative study to compare expectations and communication desires of sick children’s caregivers at Mulago Hospital, Uganda, to those of patients in Western countries. Methods: Three Focus Group Interviews and three Key Informant Interviews were conducted with 24 caregivers of sick children in Mulago Hospital Kampala, Uganda. An interview guide adapted from the Calgary-Cambridge Guide was used to conduct focus group and Key Informant Interviews. Two investigators worked independently to review transcripts and analyse them for content and emerging themes. Results: Caregivers of sick children in Mulago Hospital expect attending doctors to build a relationship with them, by demonstrating the verbal and nonverbal skills outlined in the CCG including maintaining eye contact, using appropriate gestures and voice during communication, and being nonjudgmental. Conclusion: The communication needs and expectations of caregivers of sick children in Mulago Hospital are similar to those of patients and caregivers in Western countries. Practice implications: The CCG can be used as a training guide to enhance the communication skills of current and future doctors in Mulago Hospital.enCaregiversCommunication skillsDoctor–patient communicationExpectationsNon-Western countriesArticle